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Transportation Assistant Dispatcher Resume Example

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TRANSPORTATION ASSISTANT DISPATCHER
Summary

Hardworking, results-focused, and reliable professional dispatcher and bus driver with strong ability in multitasking, communicating clearly, and problem solving creatively. Offering experience, reliability and safety knowledge. Highly organized, proactive and punctual with team-oriented mentality. I am a self-starter that can work independently, as well as take on an effective and positive leadership role.

Skills
  • Transportation planning
  • Adjusting routes
  • Improving operations
  • Schedule coordination
  • Data entry
  • Database maintenance
  • Team management
  • Supervision
  • Administrative support
  • Business operations
  • Map reading expert
  • Clean DMV record
  • Safety-focused
  • Passenger assistance
  • CDL Class B, school bus, passenger, endorsement
  • Air Brake Certification
  • Defensive Driving
Experience
Tukwila School District | Tukwila, WATransportation Assistant Dispatcher09/2018 - Current
  • Worked closely with team members, assisting in direction, development, communication, and support with regards to all aspects of pupil transport.
  • Assessed various driving routes and identified best paths to maximize productivity and cost-efficiency.
  • Maintained, diagnosed and troubleshoot busing issues that arose while in field.
  • Assisted in supervising employees to ensure that students were transported accurately to and from school and field trips while adhering to safety standards.
  • Scheduled all field trips district wide and the use of district vehicles.
  • Assisted in route planning and student placement.
  • Assisted in field trip bids and driver route assignment.
  • Maintained, organized, and was in charge of all records regarding Transportation operations including but not limited to: field trip scheduling and billing, mileage tracking and student count, bus and vehicle repairs,maintenance, and billing, fuel records and billing, special projects and office management, Assisting the Director of Transportation in all other operation needed.
  • Acting communication liaison between other transportation team members, district staff, community members, students and parents.
  • Quickly determined locations and needs of drivers while in the field. Responding and promptly working to solve any complications that would arise.
  • Maintained and continued leadership and career development training in accident response and safety procedures.
  • Monitored dispatch radio and adjusted call priorities regularly based on caller needs.
  • Received extensive workshop training and helped to implement new routing software.
  • Assisted in STARS reporting to OSPI.
Tukwila School District | Tukwila, WASchool Bus Driver09/2017 - Current
  • Assisted special needs and wheelchair students in boarding and exiting bus.
  • Navigated using written directions and utilised a two-way radio while remaining focused on safety and efficiency.
  • Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
  • Obeyed all DOT and OSPI rules and regulations in addition to local laws and stipulations.
  • Verified all student and parent cards, following district safety policies with regards to the transportation and release of pre-school, headstart, and kindergarten students.
  • Obeyed traffic laws, and follow established traffic and transportation procedures.
  • Adhered to Transportation determined schedules and routes to ensure timely arrivals and departures.
  • Operated specialized equipment including motorized ramps and lifts, Q-straint wheel chair securements, Bessie and STAR seats, and safety harnesses.
  • Maintained timely adherence to schedules and safety protocols.
  • Recorded and maintained accurate student count records and bus mileage.
  • Reported all needed bus repair and maintenance using vehicle condition reports.
  • Followed and continually improved upon student management procedures, and problem solving using creative solutions.
  • Maintained all safety education, certifications, and licenses including SMITH System training and certification, Q-Strain wheel chair securement training and certification, infant, child, and adult CPR, AED, and first aid training and certification.
Tukwila Food Pantry | Tukwila, WAFood Bank Truck Driver11/2018 - 06/2019
  • Picked up donated food and other items from several vendors around the Tukwila area.
  • Sorted and packaged items to be delivered to clients.
  • Received canned goods and other nonperishable items, recording all donations to food bank.
  • Represented food bank at special events to raise awareness of need.
  • Facilitated positive, grocery store atmosphere for all clients visiting food bank.
  • Packaged and loaded groceries into donation delivery truck.
  • Limited food waste by assisting clients in selecting only needed items.
  • Maintained cleanliness of volunteer center and warehouse areas.
  • Collected edible but unsellable food from participating stores and restaurants.
  • Boxed family-sized boxes of groceries for distribution to families in need.
  • Interacted and maintained good relations with all volunteers and vendors.
  • Helped in stocking all supplies and donations in stock rooms.
  • Reported and maintained invoices relating to items received from donation centers and vendors.
  • Operated and maintained donation box truck.
Advantage Solutions Sales and Marketing LLC | Seattle, WAEvent Specialist06/2017 - 07/2018
  • Worked independently in a grocery store setting, setting up product promotions, samples, and displays.
  • Executing product promotional events, using special offers, coupons, and sales.
  • Promoted food and beverage products by educating customers and prospects about offerings.
  • Increased sales 50% through training and professional presentations.
  • Traveled to retail stores, conducted events and diverse promotions to increase in brand awareness.
  • Organized and carried out promotional events by setting up and tearing down event sites, interacting with potential customers.
  • Collaborated with various retail store members to assist with product information and provide outstanding service.
  • Drove marketing decisions using insights learned through up-to-date knowledge of all product categories.
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
  • Recognized by store management for providing exceptional customer service.
Education and Training
Hameline Universirt | St. Paul, Mn.Bachelor of Arts in Psychology06/2003
Hamline University | Saint Paul, MNBachelor of Arts in Communication Studies06/2003
  • Completed coursework in grant writing and research. Minored in Philosophy.
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Resume Overview

Companies Worked For:

  • Tukwila School District
  • Tukwila Food Pantry
  • Advantage Solutions Sales and Marketing LLC

School Attended

  • Hameline Universirt
  • Hamline University

Job Titles Held:

  • Transportation Assistant Dispatcher
  • School Bus Driver
  • Food Bank Truck Driver
  • Event Specialist

Degrees

  • Bachelor of Arts in Psychology
    Bachelor of Arts in Communication Studies

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