Train Dispatcher resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
14+ years train dispatching experience. I Have worked with several locomotive managers over the years, and have learned much from them. The Herriman Dispatching Center is a work environment unlike almost any other. I have worked and thrived in that environment, and I would love the opportunity to continue my career as a locomotive manager with Union Pacific.

    14 years experience as a Train Dispatcher.

    Excellent management, planning, coordination, and communication skills.

    Understand the joint goals for fuel rate usage and locomotive utilization

  • Troubleshooting expert
  • Strong mechanical aptitude

    Able to assist in timely corrective action of engine failures

    Able to originate, compile, maintain, and analyze reports to satisfy both internal and external customers.

    Able to work non-standard work hours

  • Advanced computer skills
Work History
Train Dispatcher, 2006 to Current
Marriott InternationalWest Orange, NJ,

Dispatch trains, engines, crews, and other employees as needed.

Assuring prompt and courteous handling of train, engine, and crew inquiries, requests, and problems. 

Coordinate work with, corridor managers, train dispatchers, and field managers. 

Handle multiple challenging interval customer interactions.

Generate reports and maintaining records and files as necessary. 

De-escalating challenging customer service calls, and ensuring that issues are escalated where appropriate.

Learn and recall new material and work methods. 

Deal with competing interests for available crew resources.

Able to read, understand, interpret, and evaluate technical and non-technical written material to make decisions, answer questions, and provide input to others.

Able to effectively handle conflict situations. 

Ensure compliance with all railroad rules and regulations for safety and operations, and practice safe work habits to prevent on the job accidents and injuries.

Able to work non-standard hours.

Able to work with frequent direction and instruction from supervisors and peers.

Co-Owner, 06/2002 to 2006
Mountain Christmas Of FlagstaffCity, STATE,

Managed the day to day operations of a downtown retail store. 

Managed payroll records of 3 to 5 employees. 

Maintained the scheduling of hours for the employees. 

Assisted in the buying and maintaining inventory for the store. 

Managed paying state and city taxes for the store.

Train dispatcher, 04/1998 to 06/2002
CSX TransportationCity, STATE,
Same Job Description as with Union Pacific Railroad.
Life Insurance Calculator, 02/1996 to 04/1998
Prudential InsuranceCity, STATE,

Provided manual calculations of insurance policies that either paid put or were cancelled. 

This was necessary in certain cases that the computers could not properly handle. 

Bachelor of Science: Business Administration in Finance, Expected in 1995
Northern Arizona University - Flagstaff, AZ
  • Top 5% of class
  • Recipient of Toyota Scholarship
  • Graduated Magna Cum Laude
  • Minor in Mathematics
8 time Guardian Award recipient 

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Resume Overview

School Attended

  • Northern Arizona University

Job Titles Held:

  • Train Dispatcher
  • Co-Owner
  • Train dispatcher
  • Life Insurance Calculator


  • Bachelor of Science

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