tj maxx wearhouse associate resume example

Top lead front house server and hostess maintaining premier guest experience through customer service and communications specialist between kitchen staff and front house management.Identified guest needs and exceeded expectations offering a personal connection to each individual by addressing concerns and requests in an expedited manner. Additionally, as a lead server, trained XX personnel in proper customer service and communication strategies by implementing specialized guides and hands-on experience. Furthermore, effectively managed each assigned section by routinely circulating each table ensuring ultimate guest satisfaction and addressing any issues concerning guest experience to proper management for immediate action. Lastly, drove revenue sales by increasing profit margin by over 30% by utilizing knowledge and expertise in identifying specials and compliments to each ensuring each guest felt welcome.

• Displayed leadership in accomplishing assignments and learning new skills.Maintained accurate, updated files on civilian and military personnel in battalion.Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.Performed inspections to keep equipment in working order.Responded immediately to routine and critical accidents, incidents and other emergencies.Developed expertise in small arms use, care and accountability.Worked in small groups to accomplish complex goals within tight deadlines and standards.Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.Used technical expertise and sound military judgment to learn and perform complex procedures.Conducted training to improve troops' abilities.Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.Completed military basic training, leadership training and teamwork skills.Engaged in teamwork, met deadlines with efficiency and displayed a strong sense of controlled counteraction in intense scenarios.

Managed fast paced environment of the restaurant by identifying critical areas of concern and addressing the appearance and cleanliness of the restaurant premises. Additionally, maximized guest satisfaction by assisting customers by effectively communicating specials, meal preparation, and customization options that are available in selection of meals, which improved overall customer satisfaction and company image. Coupled with proficiency in restaurant operations, managed in-house inventory and requests replacements or orders establishing successful kitchen and front house management. Furthermore, expertly utilized restaurant point of sales system to expedite customer transactions through multiple payment options and specialty vouchers enabling proper revenue management.