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teller supervisor resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.Administrative Assistant focused on driving productivity by leveraging strong front office management skills.

Highlights
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • QuickBooks expert
  • Schedule management
  • Courteous demeanor
  • Sharp problem solver
  • Active listening skills
  • Strong organizational skills
  • Large cash/check deposits expert
  • Invoice processing
  • Telephone inquiries specialist
  • Customer service expert
Experience
11/2011 to 04/2013 Teller/ Supervisor Petco | Chesapeake, VA,
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Refer customers to appropriate bank personnel to meet their financial needs.
  • Investigate and correct errors upon customers' request, according to customer and bank records.
  • Execute wire transfers of funds.
  • Schedule repairs for locks on safe-deposit boxes.
11/2012 to 06/2014 Cashier/Clerk Department Of Defense | Beaufort, SC,

Receive and disburse money in establishments other than financial institutions.

Usually involves use of electronic scanners, cash registers, or related equipment.

Often involved in processing credit or debit card transactions and validating checks.

06/2014 to Current Administrative Assistant American Electric Power | Wooster, OH,

Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Processed and issued money orders for customers.Compiled weekly monetary reports and records for store managers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

09/2004 to 07/2005 Teller/ Supervisor ARMED FORCES BANKS | City, STATE,
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Sort and file deposit slips and checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Identify transaction mistakes when debits and credits do not balance.
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  • Process and maintain records of customer loans.
  • Count, verify, and post armored car deposits.
  • Monitor bank vaults to ensure cash balances are correct.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Issue checks to bond owners in settlement of transactions.
  • Compute financial fees, interest, and service charges.
  • Prepare work schedules for staff.
02/2001 to 09/2003 Accountant WAL MART SUPERCENTER | City, STATE,
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Receive, record, and bank cash, checks, and vouchers.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Code documents according to company procedures.
  • Reconcile or note and report discrepancies found in records.
  • Access computerized financial information to answer general questions as well as those related to specific accounts.
  • Match order forms with invoices, and record the necessary information.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Prepare and process payroll information.
  • Maintain inventory records.
Education
Expected in May 2003 to to | Biology BARSTOW COLLEGE, BARSTOW, CA GPA:

Biology

Expected in May 1997 to to | Business and Management MCCLENNAN COMMUNITY COLLEGE, WACO, TX GPA:
Business and Management
Expected in May 1995 to to High School Diploma | CHINA SPRING HIGH SCHOOL, , GPA:
Skills
10-key, accounting software, adding machines, ATM, Balance, bonds, calculators, cashier, clerical, credit, databases, Debit, filing, financial, forms, funds, inventory, Access, mail, money, payroll, personnel, copy machines, photography, policies, purchasing, receiving, repairs, securities, spreadsheets, type, typing, typewriters, written

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Resume Overview

School Attended

  • BARSTOW COLLEGE
  • MCCLENNAN COMMUNITY COLLEGE
  • CHINA SPRING HIGH SCHOOL

Job Titles Held:

  • Teller/ Supervisor
  • Cashier/Clerk
  • Administrative Assistant
  • Teller/ Supervisor
  • Accountant

Degrees

  • High School Diploma

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