, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Fluent in Spanish
Proficient with Office and familiar with PC Miler Software
Exemplary Oral, Verbal, and Written Communication in Business
Product and Service Sales
Specials Promotion and Upselling
Accurate Money Handling
Customer Service-Oriented
Time Management and Prioritization
Teamwork and Collaboration
Training and Development
Team Leadership
Creative and Innovative
Work History
02/2022 to CurrentTeller Service RepresentativeCasa De Dinero | City, STATE,
Handled various accounting transactions.
Completed highly accurate, high-volume money counts via both manual, and machine-driven approaches.
Calculated fees due, interest and change for customer transactions.
Received loan and utility payments, sending funds to correct destinations.
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Maintained friendly and professional customer interactions.
Established rapport with new clients to increase satisfaction and loyalty.
01/2021 to 01/2022Ecommerce Personal ShopperWalmart | City, STATE,
Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Merchandised attractive shelf displays with current offerings to drive store sales.
Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
Aided new customers during e-commerce service registration processes to enable return patronage.
Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.
Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Consistently met deadlines and quality goals for accuracy and timeliness.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Loaded and unloaded orders at customer's homes or locations.
Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Tracked substitutions and informed customers of changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Worked productively with customers to meet order requirements and service expectations.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Helped customers locate products and checked store system for merchandise at other sites.
Consulted with customers on food selections and custom order requests.
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