Teller/Sales Associate Resume Example
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T
TELLER/SALES ASSOCIATE
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
Teller/Sales Associate
Wyoming , MIBluelinx Corporation/Jan 2020 to Current
Wyoming , MIBluelinx Corporation/Jan 2020 to Current
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Established new accounts and created memberships, resulting in increased loans and earnings for credit union.
- Verified amounts and integrity of every check or funds transfer.
- Processed cash withdrawals.
- Reported daily averages and shortages to operations department.
- Delivered prompt, accurate and excellent customer service.
- Managed opening and closing times for main branch.
- Established new customer accounts including checking, savings, lines of credit and loans.
- Processed treasury, tax and loan payments.
- Maintained confidentiality of bank records and client information.
- Examined checks for identification and endorsement.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
Collections Specialist
Gilroy , CAVitamin Shoppe Industries Inc/Jul 2019 to Oct 2019
Gilroy , CAVitamin Shoppe Industries Inc/Jul 2019 to Oct 2019
- Processed payments over phone and set up recurring drafts.
- Arranged for debt repayment and established repayment schedule based on customer finances.
- Notified customers of delinquent accounts with attempt to collect outstanding amounts.
- Negotiated rates with customers and entered payments into accounting system.
- Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
- Structured manageable repayment plans with delinquent borrowers of commercial, mixed use, multi-family and home equity loans.
- Received payment and ensured proper posting to appropriate customers accounts.
- Met demands of busy collections group by performing high volume of daily calls.
- Recorded and updated customer personal accounts with accurate contact information.
Sales Lead
Norfolk , VARicoh Americas Corporation/Jun 2016 to Jun 2019
Norfolk , VARicoh Americas Corporation/Jun 2016 to Jun 2019
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
- Managed cash register operations using POS system, including processing sales and returns.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Planned and developed strategies to increase sales and territory.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Recommended merchandise to customers based on needs and preferences.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Office Manager
City , STATELuxe Financial/Jan 2013 to May 2016
City , STATELuxe Financial/Jan 2013 to May 2016
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
- Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Elevated customer satisfaction ratings by resolving client and case issues efficiently.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Scheduled patients to foster effective resource allocation.
- Scheduled appointments and maintained master calendar.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Directed customer communication to appropriate department personnel and provided information to resolve inquiries and bolster customer satisfaction.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Education and Training
Some College (No Degree): Social PsychologyArkansas State UniversityCity, State
High School DiplomaJonesboro High SchoolMay 2013City, State
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Resume Overview
School Attended
- Arkansas State University
- Jonesboro High School
Job Titles Held:
- Teller/Sales Associate
- Collections Specialist
- Sales Lead
- Office Manager
Degrees
- Some College (No Degree) : Social Psychology
High School Diploma
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