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Teller/Receptionist Resume Example

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JG
TELLER/RECEPTIONIST
Summary

Organized and detail-oriented Teller/Receptionist with 3 years of cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute Teller adept at providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Financial services professional proficient in checking, savings and investment fund accounts and transactions. Assist customers set up new services, move funds and meet any banking need. Excellent verbal and written communication skills combined with open and upbeat nature.

Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Successful at transforming under-performing units and generating capital for key projects. Hardworking and dedicated with uncompromising competitive nature.

Skills
  • Debit and credit management
  • Outgoing
  • Excellent communication skills
  • Bilingual in Spanish and English
  • Currency and coin counter
  • International finance knowledge
  • Strong sense of banking ethics
  • International funds transfer process expertise
  • Flexible
  • Strong work ethic
  • Approachable
  • Friendly
  • Reliable
  • Energetic
  • Team player
  • Organized
Experience
Orrstown Financial Services Inc | New Holland , PATeller/Receptionist 05/2019 - Current
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Verified amounts and integrity of every check or funds transfer.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Established new accounts and created memberships, resulting in increased loans and earnings for credit union.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Processed cash withdrawals.
  • Entered member transaction data into online banking software.
  • Recommended additional products, services and benefits for customers.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Managed opening and closing times for the main branch.
  • Reaching monthly Referral goal by 110%
  • Greet Members and provide excellent service
Prosperity Bank | City , STATETeller/CSR11/2017 - 04/2018
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Verified amounts and integrity of every check or funds transfer.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Established new accounts and created memberships, resulting in increased loans and earnings for credit union.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Delivered prompt, accurate and excellent customer service.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Processed cash withdrawals.
Receptionist | City , STATETips Hair Salon09/2013 - 09/2017
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
Education and Training
C.E King High School | CityHigh School Diploma05/2017
  • 3.4 GPA
  • Ranked in Top 15% of class
San Jacinto College District | City, StateAssociate of Arts in Broadcast JournalismExpected in 05/2020
Accomplishments
  • Collaborated with PeeSupreme, as a model, to create a scene for the artist's upcoming music video.
  • Featured in FitnessFam's social media to promote athletic wear.
  • Mentored and coached by photographer, Jack Jackson, in order to successfully achieve model poses.
  • Became a member of the program, FIREYOUP, to improve mental Health, Career Development, Stage Presence, Public Speaking, Communication, Entrepreneurship, Hair/ Makeup, Meditation, Life Skills, Social Media, Networking, Team Work, Fitness and Modeling.
  • Modeled in a commercial to promote NVSME and their jewelry line.
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How this resume score could be improved?

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Resume Overview

School Attended

  • C.E King High School
  • San Jacinto College District

Job Titles Held:

  • Teller/Receptionist
  • Teller/CSR
  • Tips Hair Salon

Degrees

  • High School Diploma
    Associate of Arts in Broadcast Journalism

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