Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Strong knowledge of banking products and services. Ability to adapt in new, fast paced environments and a proficient learner. Quality customer service coupled with superb communication skills. Dedicated to maintaining optimal security and customer satisfaction while meeting sales targets. Well-versed in industry regulations, confidentiality, and asset protection strategies.

Skills
  • Adapter to Change
  • Efficient at multitasking
  • Administrative Skills
  • Financial Product Knowledge
  • Cash Handling
  • Relationship building and management
  • Advanced clerical knowledge
  • Compliance, banking laws and regulations
  • Night and safe deposit procedures
  • Strong account analysis skills
  • People-oriented
  • Excellent time management skills
  • Detail-oriented
  • Goal-oriented
  • Self-sufficient
  • Savvy relationship-builder
  • Conflict management
  • Business Administration
  • Teaching
  • Team Player
  • Computer literacy
  • Understanding of human resources
Education
Belhaven University Jackson, MS Expected in 05/2019 – – Master of Science : Leadership/ Human Resource Management - GPA :
The University of Southern Mississippi Hattiesburg, MS, Expected in 05/2011 – – Bachelor of Science : Business Administration Management/Human Resource Management - GPA :
Work History
Circle K Stores, Inc. - Teller/ Personal Banker
Killeen, TX, 08/2011 - Current
  • Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Provide customer service and communicate clearly and interact via face-to-face, telephone, email, and other means of communication.
  • Open accounts and assist customers with different account types.
  • Build new relationships while maintaining existing relationships.
  • Preparing paperwork efficiently for customers and representing the bank in various community affairs and organizations.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Prepared, sorted and distributed Cash Item, Cash Over/Short and Overdraft reports to appropriate branches.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Maintained teller drawer to perform bank transactions.
  • Executed wire transfers, stop payments and account transfers.
Ati Metals - Head Teller Hrs
Monroe, NC, 04/2012 - 01/2016
  • Trained new employees and supervised tellers.
  • Operated a branch according to policies, procedures and regulations.
  • Maintain branch files according to regulations and compiled and prepared report documents.
  • Prepares data required for fiscal year operating budget to include.
  • Responsible for maintaining the branch's budget, ordering branch supplies,.
  • Maintain and dispose of variety of office files according to federal regulations.
  • Verify and approve time and attendance cards.
  • Received and screens telephone and personal inquires relative to activities in the office.
  • Conducted weekly sales meetings, resolve customer issues and complaints.
  • Balance vault and cash drawer daily, process transactions and performs regular teller duties.
Walmart - Cashier/Trainer
City, STATE, 10/2007 - 08/2011
  • Provided outstanding Customer Service to over 200 customers a day.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Operated cash register for cash, check and credit card transactions efficiently
  • Helped customers complete purchases, locate items and apply for credit card promotions
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked closely with Supervisor to solve problems and handle customer concerns.
  • Trained newly employed cashiers and provided back-up coverage to provide customers with optimal support.
  • Requested official identification for various purchases and verified details, consistently meeting strict legal standards of underage sales.
University Of Southern Mississippi - Human Resources Intern
City, STATE, 08/2009 - 01/2010
  • Assisted with new hire orientation.
  • Processed, verified, and maintained personnel related documentation.
  • Related documentation included staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Explained company personnel policies, benefits, and procedures to employees or job applicants.
  • Recorded data for each employee, including such information as addresses, weekly earnings and absences.
  • Observed reports of performance and dates of and reasons for terminations.
Affiliations
  • Ideal Women of The University of Southern Mississippi, Public Relations Chair
  • National Society for Human Resource Management
  • Society for Human Resource Management (USM student chapter)
  • Relay for life, Habitat for Humanity
  • United Way, American Heart Association,
  • Teach Kids to Save, A Banker in Every Classroom

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Resume Overview

School Attended

  • Belhaven University
  • The University of Southern Mississippi

Job Titles Held:

  • Teller/ Personal Banker
  • Head Teller Hrs
  • Cashier/Trainer
  • Human Resources Intern

Degrees

  • Master of Science
  • Bachelor of Science

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