teller internal auditor resume example with 9+ years of experience
I worked for 3 years first as a busy drive through teller and then assistant auditor for 3yeats. I quit because of Covid and a 15 year old son who is now grown. I have worked at First State several times. I floated for a while the only think I haven’t done is new accounts and loan secretary. I am a pretty experienced teller but can do other things to when needed. I also worked as a bookkeeper there in the 90s helping people reconcile accounts and counting coins answering phones to help customers with whatever was needed.
I am wanting to move to Katy I have family there, but would like to have a job before I start looking to move. Working in a bank is pretty much what I know how to do.
Thank you so much for your consideration
Jessica Claire
Talented Internal Auditor proudly offering more than [Number] years of project management and business process knowledge. Promoting a strong background in managing control documentation for large businesses. Looking for an auditing position with a [Name of City]-based [Type of Sector] firm.
Self-starter attentive to details and highly trained in corporate operation reviews. Looking for an Internal Auditor position in the [Type of Sector] sector.
Resourceful Auditor with [Number] years of comprehensive experience preparing and examining financial records. Well-versed in initiating and implementing auditing systems and evaluating internal controls of accounting functions. Tech-savvy critical thinker committed to quickly identifying and resolving issues.
Cooperative Internal Auditor offering well-developed skills in data analysis. Pursuing a position in the [Type of Sector] industry where a qualified individual with an understanding of audits and regulatory compliance is highly sought.
Proven expertise in conducting in-depth audits and devising successful improvement strategies. Methodically evaluated documents and systems and initiated corrections in compliance with established standards. Superb analytical and communications skills enabled optimum results.
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Skilled [Job Title] brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Attentive Teller with [Number] years of experience in customer support and problem solving. Personable communicator talented in building rapport with customers and upselling bank products and services. Careful to maintain client confidentiality and bank security standards.
Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
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- Drafted audit reports to display findings.
- Addressed and resolved audit issues.
- Assessed potential risks, evaluated controls and conducted compliance testing.
- Worked with external audit professionals and prepared documentation of process evaluations.
- Investigated discrepancies that were uncovered during audits.
- Collaborated with management to address all major risks.
- Analyzed data from audits, compiled it into reports and disseminated to proper personnel.
- Created and submitted detailed audit reports for use by inspector general in key decision-making processes.
- Reviewed company policies against best practices to better understand level of compliance.
- Completed comprehensive audits of financial and business control systems and operational frameworks.
- Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
- Maintained accurate teller drawer using high attention to detail while handling customer bank transactions.
- Reconciled branch vaults, balanced cash drawers and followed company cash control guidelines and procedures to protect customer and employer assets.
- Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
- Maintained confidentiality of bank records and client information.
- Built and maintained client relationships through quality, personalized interactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Delivered exceptional service to customers in person or over telephone.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Adhered to financial services security and audit procedures.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Directed specific questions to appropriate branch personnel.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
- Adjusted and improved processes to maximize efficiency.
- Improved workflow processes to maximize efficiency and enhance operations.
- Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Educated customers on special pricing opportunities and company offerings.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Maintained confidentiality of bank records and client information.
- Built and maintained client relationships through quality, personalized interactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Delivered exceptional service to customers in person or over telephone.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Adhered to financial services security and audit procedures.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Directed specific questions to appropriate branch personnel.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Resolved problems or discrepancies concerning customers' accounts.
- Identified transaction errors when debits and credits did not balance.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Verified amounts and integrity of every check or funds transfer.
- Prepared official checks for customer and internal bank needs.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
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Resume Overview
School Attended
- Carthage High School
Job Titles Held:
- Teller/ Internal Auditor
- Administrative Assistant
- Customer Service Representative
- Teller
Degrees
- Some College (No Degree)
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