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Teller/ Cash Vault Custodian Resume Example

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TELLER/ CASH VAULT CUSTODIAN
Summary

Enthusiastic recent graduate with a BA in International Business and Economics, a minor in French and fluency in Spanish. Possesses strong interpersonal skills and a desire to develop an outstanding career in the world of business.

Highlights
  • Excellent analytical skills
  • Cooperative team member
  • Outstanding interpersonal skills
  • Computer proficient
  • Extremely organized
  • Active listening skills
  • Microsoft Office, Excel, PowerPoint proficiency
  • Quick learner
  • Energetic and organized
  • Attention to detail
Accomplishments

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales 

  • Consistently generated additional revenue through skilled sales techniques.

Multi-tasking 

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Database Maintenance 

  • Assisted in the managing of the company database and verified, edited and modified members' information.
Experience
Teller/ Cash Vault Custodian Mar 2010 to May 2012
 JP Morgan Chase Bank － Dallas/Frisco, TX
  • Maintained up-to-date knowledge of store policies regarding customer transactions such as, but not limited to deposits,withdrawals, account inquiries.
  • Prevented branch losses using awareness, attention to detail and integrity
  • .Excelled in exceeding daily credit card application goals
  • Achieved high sales percentage of products such as new checking/ savings accounts and credit cards with consultative, value-focused customer service approach.
  • Processed sales referrals and promoted bank services and products, resulting in [ branch sales increase.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Ranked and earned awards as most effective branch quarterly sales employee in the local region.
  • Served as the company's only bilingual Spanish/English customer service representative not only as a teller but also aided the bankers when opening new accounts with Spanish speaking customers.
  • Processed and issued money orders,cashiers checks,travelers checks, gift cards, and interest earning bonds for customers
  • Maintained adequate cash supply in cash drawers as well as automatic cash dispensers.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Examined checks for identification and endorsement.
  • Entered member transaction data into the online banking software.
  • Maintained confidentiality of bank records and client information.
  • Performed store opening duties, including verifying the branch was safe to initiate the day as well as checking all equipment for proper functioning.
  • Replenished and balanced cash dispensers weekly or as necessary for efficient customer transactons.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Worked as a team member to provide the highest level of service to customers.
Accounting Clerk/ Administrative Assitant May 2012 to Jul 2013
 Volvo Of Dallas － Frisco, TX
  • Assited the accountant in conducting month-end balance sheet reviews and reconciled any variances.
  • Prepared documents and assembled financial statements for independent auditors.
  • Assited in researching and resolved billing and invoice problems.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Received and distributed faxes and mail in a timely manner.
  • Maintained the front desk and reception area in a neat and organized fashion.
Administrative Assistant May 2013
Auto Nation Ford － Frisco, TX
  • Verified and logged in license plates to be ready for customer picked up
  • Managed incoming and outgoing calls for the dealership
  • Communicated with customers via phone, email and in person to resolve issues
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Expressed appreciation and invited customers to return to the store.
  • Interacted with customers and retail buyers to follow-up on sales.
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
  • Served as the company's only bilingual Spanish/English customer service representative for customer inquiries and aided our sales representatives with Spanish and French Speakers.
  • Guaranteed positive customer experiences and helped resolve all customer complaints.
Cashier Feb 2009 to Mar 2010
 Jack In the Box － Dallas, TX

  • Trained new employees quarterly
  • Cross-trained and provided back-up for other employees when needed.
  • Gave excellent customer service that would invite customers back to the store
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Compiled daily monetary reports and records for store managers.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
Cashier Jan 2008 to Jan 2009
 Urban Market － Dallas, TX
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Expressed appreciation and invited customers to return to the store.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Served as the company's bilingual Spanish/English customer service representative.
  • Stocked and rotated inventory regularly.
  • Organized the store by returning all merchandise to its proper place.
Education
Bachelor of Arts, International Business and Economics with a minor in French 2014 University of North Texas － Denton, TX, US
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Resume Overview

Companies Worked For:

  • JP Morgan Chase Bank
  • Volvo Of Dallas
  • Auto Nation Ford
  • Jack In the Box
  • Urban Market

School Attended

  • University of North Texas

Job Titles Held:

  • Teller/ Cash Vault Custodian
  • Accounting Clerk/ Administrative Assitant
  • Administrative Assistant
  • Cashier

Degrees

  • Bachelor of Arts , International Business and Economics with a minor in French 2014

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