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supervisor of operations resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Dedicated and organized Operations Manager with over 25 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Skills
  • Operations Monitoring
  • Logistics Oversight
  • Process Improvement Strategies
  • Team Leadership
  • Cost Reduction and Containment
  • Planning and Implementation
  • Incidents Management
  • Policies and Procedures Implementation
  • Goal Setting
  • Inventory Management
  • Planned Equipment Constraints
  • Solutions Development
  • Maintaining Compliance
  • Budget Development and Management
  • Staff Management
  • Staff Training and Development
  • Contract Review and Recommendations
  • Workforce Training
  • Problem-Solving
  • Customer Service
  • Mergers and Acquisitions Knowledge
  • Financial and Cash Flow Analyses
  • Performance Monitoring
  • Decision Making
  • Performance Reporting
  • Workflow Optimization
  • Multidisciplinary Collaboration
  • Systems Implementation
  • Staff Training
  • Multi-Unit Operations Management
  • Appointment Scheduling
  • Team Building
  • Quality Assurance
  • Recruitment and Hiring
  • Staff Scheduling
  • Coaching and Mentoring
  • Relationship Building
  • Staff Development and Training
  • Microsoft Office Suite
  • Schedule Coordination
  • Report Preparation and Analysis
  • Motivational Leadership
  • Time Management
  • Complex Problem Solving
  • Team Management and Supervision
  • Multitasking and Organization
  • Office Management
  • New Hire Orientation
  • Performance Management
  • Handling Complaints
  • Regulatory Compliance
  • Microsoft Office
  • Handling Customer Complaints
Education and Training
William Floyd High School Mastic Beach, NY Expected in 06/1988 ā€“ ā€“ High School Diploma : - GPA :
Boces Vocational Bellport, Expected in 06/1980 ā€“ ā€“ Vocational Certificate : Automotive Mechanics - GPA :
Suffolk County Community College Selden, NY Expected in ā€“ ā€“ : Accounting - GPA :
Experience
American Medical Response - Supervisor of Operations
Breckenridge, TX, 07/2017 - Current
  • Built strong operational teams to meet process and production demands.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Measured and reviewed performance via KPIs and metrics.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Contributed to proposal and contract development, negotiations and meetings.
American Medical Response - Supervisor of Operations
Buellton, CA, 05/2015 - 08/2022
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Responded to information requests from superiors, providing specific documentation.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Collaborated with team leaders on quality audits.
  • Built strong operational teams to meet process and production demands.
  • Measured and reviewed performance via KPIs and metrics.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Contributed to proposal and contract development, negotiations and meetings.
HP Manorville - Business Owner/Operator
City, STATE, 02/2001 - 11/2009
  • Executed performance reviews to encourage improved productivity for team members.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed sales presentations to promote product and brand benefits.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Interviewed, trained and supervised employees.
  • Developed estimates for [Type] services based on in-depth knowledge of labor and material expenses.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Made financial and logistics decisions in best interest of company.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Kept records for production, inventory, income and expenses.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Determined pricing for products or services based on costs and competition.
  • Took care of escalated customer concerns to increase satisfaction.
  • Set pricing structures according to market analytics and emerging trends.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Assessed quality and approved work before releasing to clients.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Consulted with potential clients to determine how company could best meet needs.
  • Started [Type] and developed policies and procedures for [Type] business.
Hp Mastic - Business Owner/Operator
City, STATE, 11/1988 - 11/2009
  • Executed performance reviews to encourage improved productivity for team members.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed sales presentations to promote product and brand benefits.
  • Interviewed, trained and supervised employees.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Developed estimates for [Type] services based on in-depth knowledge of labor and material expenses.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Made financial and logistics decisions in best interest of company.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Kept records for production, inventory, income and expenses.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Determined pricing for products or services based on costs and competition.
  • Took care of escalated customer concerns to increase satisfaction.
  • Set pricing structures according to market analytics and emerging trends.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Assessed quality and approved work before releasing to clients.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Consulted with potential clients to determine how company could best meet needs.
  • Started [Type] and developed policies and procedures for [Type] business.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.

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Resume Overview

School Attended

  • William Floyd High School
  • Boces Vocational
  • Suffolk County Community College

Job Titles Held:

  • Supervisor of Operations
  • Supervisor of Operations
  • Business Owner/Operator
  • Business Owner/Operator

Degrees

  • High School Diploma
  • Vocational Certificate
  • Some College (No Degree)

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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