LiveCareer-Resume

supervisor of operations resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Focused Operations Supervisor with over 2 years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems. Respectful, outgoing, and courteous looking to join a team who is committed and effective in the workplace.

Skills
  • Solutions development
  • Process improvement strategies
  • Systems implementation
  • Staff training and development
Education and Training
Lone Star College System Kingwood, TX, Expected in 12/2021 Associate of Arts : Fine Arts - GPA :
Homeschool Kingwood, TX, Expected in 05/2021 High School Diploma : - GPA :
The University of Texas At San Antonio San Antonio, TX Expected in : Business - GPA :
Experience
Compass Group Usa Inc - Supervisor of Operations
Matthews, NC, 05/2021 - 07/2022
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Responded to information requests from superiors, providing specific documentation.
  • Presented performance and productivity reports to supervisors.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Enforced federal, state, local and company rules for safety and operations.
  • Supported accident investigations and prepared related paperwork.
  • Tracked and replenished inventory to maintain par levels.
  • Identified areas of deficiency and performed root-cause analysis to solve problems
  • Answered all questions members had about club happenings and events.
  • Picked up all shifts in which there was a schedule conflict with an employee.
  • Answered all phone calls to the fitness center.
  • Created an up-to-date and coherent cleaning system and enforced it throughout the club.
  • Participated in the interview process for our job fairs.
  • Volunteered and participated in club events.
Us Storage Centers - Sales Associate
Dallas, TX, 08/2020 - 05/2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered incoming telephone calls to provide store, products and services information.
Kumon Learning Center - Private Tutor
City, STATE, 01/2020 - 03/2020
  • Engaged students and made lessons entertaining to hold interest and encourage learning.
  • Coached students through challenging material with positive reinforcement and encouragement.
  • Supported students by identifying and addressing specific concerns.
  • Prepared visual aids, equipment and classroom displays to foster learning.
  • Outlined unique lessons to fit individual needs in skill building and instruction on each subject.
  • Completed logs and updated student documents for institutional and personal recordkeeping.
  • Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Created and implemented individual lesson plans based on student learning styles.
  • Utilized listening and questioning strategies to diagnose student needs and monitor progress.
  • Met with students to clarify and review concepts taught in class and solve specific problems.
  • Worked closely with students to help develop math and essay writing skills.
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Maintained records of students assessment results, progress, feedback and school performance.

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Resume Overview

School Attended

  • Lone Star College System
  • Homeschool
  • The University of Texas At San Antonio

Job Titles Held:

  • Supervisor of Operations
  • Sales Associate
  • Private Tutor

Degrees

  • Associate of Arts
  • High School Diploma
  • Some College (No Degree)

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