Qualified Customer Service Representative who maintains a high level of professionalism, patience and efficiency offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions. Serving as a Substitute Teacher and Teacher Assistant who partners with and advocates for students. Striving to create the best learning environment for successful students.
Executive Board Girls Inc. of Guilford County APAC Teleservices Employee of the Month Recipient American Express AIM (All Ideas Matter) Award Recipient
APAC Teleservices Employee of the Month Recipient
American Express AIM (All Ideas Matter) Award Recipient
As Substitute and Teacher Assistant I am responsible for providing instruction, managing the classroom environment, and promoting successful students in the absence of the regular classroom teacher.
•Answer incoming calls from in a professional, polite, and courteous manner.
•Recruit online website prospective students.
•Guide new applicants through choosing the correct School or University for their Field of Study, answering any questions they may have.
•Effective communication, customer service and motivational abilities.
•Outgoing, goal-driven individual with strong motivational skills.
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