substitute teacher office administrator media center specialist resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

PROFILE SUMMARY Over ten plus years of experience and education, over seven years in administration and accounting, and sales. A motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.

  • Teamwork and staff collaboration
  • Adaptive leadership and staff management
  • Creative and Insightful, Information Confidentiality
  • Project Planning
  • Excellent verbal and written Communication
  • Problem Resolution
  • Technical Proficiency
  • Hiring and Staff Training
  • Scheduling and Coordinating
  • Training and Development
Substitute Teacher, Office Administrator, Media Center Specialist, 09/2009 to 05/2022
ErgomedSan Francisco, CA,
  • Prepared, administered, educated, and graded tests on assignments to evaluate student progress in grade level K thru 12 students in various subjects on long-term or short-term assignments. Created a seamless transition in a differentiated classroom environment conducive to learning and appropriate for students with various learning styles and abilities. Regulatory experiences in child welfare and related managing to engaging and inspiring up to 32 students to promote interest in curriculum plans, preparing reports for each teacher's feedback, and maintaining rules of conduct, administering policy procedures and safety regulations during supervisory of students. Collaborated with administrative support to oversee calendars and prioritize meetings and appointments. Processed financial documents, contracts, expense reports, and invoices. Interacted professionally with parents and inside personnel, answering questions and responding to phone and email inquiries. Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays. Requested as substitute teacher based on excellent referrals and trusted performance.
Office Manager, 06/2011 to 04/2014
HeydayBethesda, MD,
  • Provided professional consultation to potential clients regarding program operations, services, and benefits. Developed marketing promotions to boost enrollments. Elevated customer satisfaction ratings by promptly resolving client and case issues. Manage a 75% reduction of unresolved invoices by establishing incentive programs. Managed office budget and vendor services. Oversaw receiving and organizing correspondence, answering and forwarding calls. Creating business letters and excellent record keeping on confidential reports of student data and enrollments, managing tuition, bank deposits, and accounts payable and receivable, Maintaining proper monthly and annual reports for audits, collaborating with diverse constituencies on school needs in the community, assisted in developing a free lunch program.
Sales Associate, 11/2009 to 04/2011
Country FinancialBolingbrook, IL,
  • Promote and assist customers in locating and selecting apparel, shoes, and accessories. 10% increase in purchase amounts by cross-selling with similar products. Assisted teammates with sales-processing tasks to meet daily sales goals. Processed inventory, in-store marketing, and cashier and obtained signatures for financial documents. Opened new credit card accounts that contribute to 30% of store monthly quotas. Answered product questions with up-to-date knowledge of sales and promotions. Answered incoming telephone calls to provide store, product, and service information.
Insurance Agent, 07/2007 to 12/2008
Alaskausa Mortgage CompanyEverett, WA,
  • Conducted monthly goals of in-home and group presentations to provide detailed explanations of Medicare policy guidelines and benefits to clients and families during Medicare open enrollment. Contributed 35% increase in enrollments by analyzing customer needs and providing the best options. Received underwriting approvals after accurately completing applications for insurance coverage. Monitored clients' insurance coverages to ensure changing needs were met.
Mortgage Loan Officer, 09/2005 to 04/2007
Westminster Mortgage CorpCity, STATE,
  • Assessed the financial means and desires of each client in order to set up appropriate mortgage packages. Verified applicant information by consulting with outside agencies, credit bureaus, and businesses. Reviewed loan agreements to verify completeness and accuracy according to applicable policies. Collaborated with company teams to expedite loan approval processes. Stayed abreast of lending regulations, industry trends, and market rates. Informed and educated customers about application deadlines, approvals, and denials. Identified valuable solutions for customers with credit problems. Developed and maintained relationships with local real estate agents, financial planners, appraisals, closing attorneys, and inspectors.
Education and Training
Certification in Marketing Management: , Expected in 12/2020 to Gwinnett Technical College - Lawrenceville,
Bachelor’s Degree: Business Management, Accounting, Expected in 05/2009 to DeVry University - Duluth,

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Resume Overview

School Attended

  • Gwinnett Technical College
  • DeVry University

Job Titles Held:

  • Substitute Teacher, Office Administrator, Media Center Specialist
  • Office Manager
  • Sales Associate
  • Insurance Agent
  • Mortgage Loan Officer


  • Certification in Marketing Management
  • Bachelor’s Degree

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