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substitute teacher k 12 resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Energetic leader, successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Skills
  • Coaching and Mentoring
  • Staff Development
  • Performance Evaluations
  • Problem Resolution
  • Scheduling and Coordinating
  • Recruitment and Hiring
  • Training and Development
  • Onboarding and Orientation
  • Administration and Reporting
  • Cost Control
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Interpersonal Relations
  • Customer Relationship Builder
  • Process Improvement
  • Inter-Department Collaboration
  • Performance Tracking and Evaluation
  • MS Office
Experience
Substitute Teacher, K-12, 09/2021 - Current
The Alinea Group Chicago, IL,
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.
Restaurant Manager, 08/2021 - 11/2022
Aparium Hotel Group New Orleans, LA,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Created and implemented motivational incentive programs.

  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached staff on strategies to enhance performance and improve customer relations.
Banquet Manager, 09/2018 - 09/2019
Hilton Worldwide Burlingame, CA,
  • Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
  • Interacted with kitchen staff to plan food and beverage logistics.
  • Reviewed banquet event orders to determine room layouts and schedule staff.
  • Instructed staff on appropriate equipment disassembly and storage.
  • Mentored and coached team of banquet setters and other event personnel.
  • Supervised food preparation, delivery and quality to ensure satisfaction.
  • Created schedules for food and beverage service employees.
  • Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
  • Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw recruiting, interviews and new employee hiring.
Restaurant Supervisor, 09/2010 - 09/2018
Muckleshoot Casino City, STATE,
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Maximized service levels through hands-on leadership.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Uncovered, investigated and resolved customer complaints quickly and skillfully to maintain loyalty.
  • Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.
  • Established fair and equitable schedules and met operational goals by assigning tasks and shifts based on team member knowledge and strengths.
Education
Master of Science: Business Management And Leadership, Expected in 04/2021
-
Western Governors University - Salt Lake City, UT
GPA:
Status -
Master of Arts: English, Expected in 06/1989
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University of Utah - Salt Lake City, UT
GPA:
Status -
Accomplishments
  • Recognized as Manager of the Quarter for outstanding performance and team contributions.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Led team to achieve highest sales, customer service excellence, and team morale, earning recognition from upper management and financial reward.

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Resume Overview

School Attended

  • Western Governors University
  • University of Utah

Job Titles Held:

  • Substitute Teacher, K-12
  • Restaurant Manager
  • Banquet Manager
  • Restaurant Supervisor

Degrees

  • Master of Science
  • Master of Arts

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