Substitute Teacher resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated and responsive Substitute Teacher with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different levels of success to promote learning and boost educational achievements. Serves as a role model by using my unique background and experiences to encourage a degree of growth and inspire a love of learning.

Committed Administrative Assistant with a strong background in high-volume office environments, focused on delivering exceptional clerical and operational support for internal and external clients. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in handling complex issues with a willingness and capacity to acquire additional knowledge and expertise. Highly professional with the flair to quickly adjust to changing conditions based on the needs of the business.

  • Professional and Courteous
  • Ability to Follow Instructions
  • Easily Adapt to Changing Conditions
  • Verbal and Written Communication
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Research and Analytical Skills
  • Judgment and Decision Making
  • Staff Collaboration
  • Relationship Building
  • Classroom Management
  • Behavior Management
  • Telephone System
  • PC Proficient
  • Technology Savvy
  • Telephone Dialing System
  • Video Conferencing
  • Excel Spreadsheets
  • Report Analysis
  • CRM and Office Management Software
  • Confidentiality and Data Protection
Substitute Teacher, 09/2016 - Current
Indian Creek School Crownsville, MD,
  • Responsible for providing instruction, managing the classroom environment, and promoting student learning in the absence of the regular classroom teacher.
  • Helps students build learning and study skills to achieve educational goals.
  • Engages students and boosts understanding of material using focused instructional strategies and hands-on activities.
  • Delivers academic assistance to students and study aids to improve course material comprehension.
  • Teaches reading, language arts, mathematics and other subjects utilizing course of study adopted by Board of Education.
  • Engages students in discussions to promote interest and drive learning.
  • Studies various school subjects to better understand content and assist with projects and assignments.
  • Stays up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs.
  • Proven teaching capabilities and established effective working relationships with students and staff.
  • Highly sought substitute teacher based on excellent referrals and trusted performance.
Administrative Assistant, 02/1998 - Current
Onward Behavioral Health Langhorne, PA,
  • Answers calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Handles phone calls to respond to network alarms and events for proactive network monitoring and provides technical assistance to Field Operations on the repair of global power and transport platforms.
  • Manages daily delivery and work schedules to maximize coverage.
  • Distributes work orders to departments.
  • Prepares and sends reports and correspondence for appropriate clients and parties.
  • Manages trouble tickets, alarm monitoring, outage communications, and processes escalations for internal and external customers.
  • Generating, driving, and updating trouble tickets via internal ticketing system.
  • Works with external and internal Verizon organizations to coordinate and troubleshoot network events.
  • Supplies network technical assistance to external teams by communicating technical details to customer service centers, technical support organizations, and executive management teams during network events and major outages.
  • Provides timely and accurate network information to both management and other organizations during network events and major, critical and catastrophic outages.
  • Demonstrated ability to work in a dynamic, fast paced atmosphere while multitasking.
  • Complies with security policies and maintains confidential information.
  • Adheres to the code of conduct of the organization.
  • Consistently meets the objectives of the business.
Shadow Teacher, 01/2019 - 03/2019
Bryant & Stratton College City, STATE,
  • Worked with main classroom instructor to devise creative activities for students.
  • Observed instructor teach various lessons, interact with students, and manage classrooms to gain insight and understanding of duties and responsibilities.
  • Developed deeper understanding of teaching strategies with increasing responsibility for student learning.
Education and Training
Master of Science: Criminal Justice - Emphasis in Law Enforcement, Expected in 05/2018
Grand Canyon University - Phoenix, AZ
  • Summa cum laude graduate
Bachelor of Science: Human Services - Minor in Business Management, Expected in 07/2008
University of Phoenix - Tempe, AZ
  • Magna cum laude graduate

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Resume Overview

School Attended

  • Grand Canyon University
  • University of Phoenix

Job Titles Held:

  • Substitute Teacher
  • Administrative Assistant
  • Shadow Teacher


  • Master of Science
  • Bachelor of Science

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