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Substitute Teacher Resume Example

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SUBSTITUTE TEACHER
Summary

Motivated Secretary with 2 years of experience offering office support in business industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Skills
  • Cash deposit preparation
  • Microsoft
  • Technologically savvy
  • Records management systems
  • Excel spreadsheets
  • Insurance eligibility verification
  • Data entry documentation
  • Accounting support
  • Mail management
  • QuickBooks
  • Employee training and development
  • Transporting files
  • Sensitive material handling
  • Recordkeeping and bookkeeping
  • Expense reporting
  • Staff motivation
  • Strong interpersonal skills
  • Organization and efficiency
Experience
Substitute Teacher, Company Name, September 2017-March 2019City, State
  • Reported problem students to principal to maintain control of classroom.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Studied various school subjects to better understand content and assist with projects and assignments.
  • Directed group activities to promote immersive, play-based learning.
  • Assigned homework to students based on curricula and modified based on daily progress.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Used diverse technologies to help students grasp materials and enhance overall education.
  • Oversaw pop quizzes, material exams and standardized tests to facilitate instruction.
  • Taught 20 students for 14 days and kept up with lesson plans and student assignments.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Mentored, tutored and instructed students after school and during planning times.
  • Taught students fundamental building blocks and advanced concepts.
  • Helped students build learning and study skills to achieve life-long educational goals.
  • Assisted fellow teachers with assignments, special projects, tests, administrative updates and grading as needed.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided notes and reports on school day activities to primary teacher.
Barista/Waitress, Company Name, September 2017-June 2018City, State
  • Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
  • Described menu items to customers and suggested products based on stated preferences.
  • Greeted guests with pleasant smile and superior customer service.
  • Received and accurately processed customer payments.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maximized beverage sales by suggesting appropriate food anddrink pairings to suit unique customer preferences.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Assistant Store Manager, Company Name, December 2015-September 2017City, State
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Secretary's Assistant, Company Name, June 2010-August 2013City, State
  • Guided administrative and professional staff through computer and software problems.
  • Received and routed incoming calls and correspondence to promote timely communication.
Education and Training
High School DiplomaKinsley High School, , CityStateMay 2013
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Resume Overview

School Attended

  • Kinsley High School

Job Titles Held:

  • Substitute Teacher
  • Barista/Waitress
  • Assistant Store Manager
  • Secretary's Assistant

Degrees

  • High School Diploma

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