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substitute teacher resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Career Overview

Dedicated and enthusiastic professional with specialized destination knowledge, excellent business development skills, and outstanding presentation skills seeking to pursue a new opportunity in the fields of travel, tourism, sales, training and business development.

Areas of Expertise

Excellent interpersonal and conflict resolution skills.

High proficiency in all Microsoft Programs.

Strong organizational and presentation skills.

Intermediate level of Spanish.

Professional Experience
Substitute Teacher, 07/2015 - Current
Riverdale Joint Unified School District Riverdale, CA,
  • Currently substitute teaching at the progressive Willow School for classes ranging in age from infants to pre-school.
  • Follow, maintain and help develop structured lessons for each day to fully engage the children, regardless of age.
  • Supervise play, craft, meal, nap and outdoor recreation time for all age groups.
Volunteer Tour Guide , 10/2014 - 04/2015
Appcast Denver, CO, Australia

Tour guide for historic home and gardens of children's author, Cecilia May Gibbs.

Sales Presenter/Business Development Manager, 10/2014 - 04/2015
Silversea Cruises City, STATE,
  • Create and deliver inspiring presentations to diverse range of audiences.
  • Source new business development to increase profitability and brand awareness.
  • Build and maintain relationships with various clubs and organizations.
  • Research, organize and deliver high quality events and functions for existing clients and new prospects across Australia.
  • Conduct extensive follow-up procedures to ensure rapport and encourage bookings.
  • Administrative duties including support role to marketing and inside sales.
  • Assist with organization and implementation of information seminars and meetings.
Director of International Student Services , 07/2012 - 08/2014
Keuka College City, STATE,
  • Advise international students on immigration regulations.
  • Serve as DSO/ARO Officer to process F1 and J1 students.
  • Assist international students with academic, financial, cultural and social matters, both on campus and within the community.
  • Create and teach workshops to assist with assimilation.
  • Teach Experiential Learning class at partner school in Kunming, China (March 2014).
  • Develop effective lesson plans and testing materials for partner school in Kunming.
  • Counsel students with post-graduation planning initiatives.
  • Act as staff advisor for the International Club fostering global awareness on campus.
  • Manage all work study students - interview, train and evaluate each semester.
  • Organize and facilitate all aspects of fall and spring orientation.
  • Develop and promote activities for all students each semester.
  • Work with other college departments to develop events.
  • Supervise and chaperone various events to ensure safety.
  • Lead a team to assist in the creation of study abroad.
  • Point of contact for initial study abroad inquiries.
  • Collaborate with partner institution to create short-term program focusing on culture and wildlife.
  • Assist with recruitment efforts for the home campus while in the US and overseas
  • Represent the college at various conferences to promote international education.
  • Awarded "Sigma Alpha Pi, National Society of Leadership and Success" (May 2013) Honorary Member nominated and awarded on behalf of Keuka College students.
Business Development Manager, 08/2000 - 08/2010
Peregrine Adventure Travel Company City, STATE, Australia
  • Sales, Marketing and Business Development Increased and maintained steady annual growth in sales with key accounts and affiliated partners through a personalized sales management approach.
  • Reported and analyzed sales patterns in order to develop quarterly plans to outline strategies for continued growth.
  • Coordinated regular management meetings with key accounts, preferred partners, retailers, and wholesalers to create incentives, facilitate training, monitor progress, and increase overall sales.
  • Developed and implemented marketing strategies to increase sales growth and promote itineraries.
  • Represented company overseas to develop new markets, attend trade shows, and organize promotional events.
  • Managed detailed budgets and sales targets.
  • Implemented and delivered training for travel agents.
  • Created and presented informational film shows for consumers.
  • Recruited and interviewed new staff for the sales department.
  • Trained and mentored new members of the sales team.
  • Fostered and maintained strong relationships with key accounts, tourism boards, retailers, and wholesalers by implementing a personalized system of networking and relationship-building.
  • Provided a continuous high standard of customer service through ongoing trainings, meetings, and social events to further strengthen relationships with key customers.
  • Participated and presented at trade shows in various countries.
  • Conducted presentations to groups ranging in size from 10 - 300.
  • Organized and escorted educational trips overseas.
  • Awarded "Sales Representative of the Year" (2001, 2002, 2005).
Volunteer English Teacher, 03/2008 - 05/2008
Himanchal School City, STATE,

Volunteer English teacher to students and adults associated with Himanchal School in the remote village of Nangi in Western Nepal.

Assistant Manager and Senior Travel Consultant, 10/1996 - 11/1999
Flight Centre City, STATE, Australia
  • Responded to new inquiries for prospective clients over the phone and in person.
  • Made hotel, airfare, tour, and insurance recommendations and reservations.
  • Developed and maintained large database of clients for repeat and referral business.
  • Processed invoices and payment orders for travel bookings of varying amounts.
  • Worked with airlines, wholesalers, adventure, coach and insurance companies to ensure client satisfaction, consultant targets and office profitability.
  • Handled and resolved customer complaints.
  • Assisted the store manager with supervising and training fellow staff members.
Education and Training
Master of Science Degree: Adult Education, Expected in 2011
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State University of New York at Buffalo State - Buffalo, New York
GPA:
Status -
Bachelor of Arts: Communications , Expected in 1991
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State University of New York at Geneseo - Geneseo, New York
GPA:
Status -
Professional History
Volunteer Tutor, 08/2010 - 05/2011
Literacy Volunteers of America Canandaigua, New York
Languages
Basic to intermediate fluency in Spanish.
Additional Information

Regions travelled to - Africa, Antarctica, Asia, Australia and the Americas.

Current citizenship - US and Australian.

Skills

Business Development

Communication Skills

Conflict Resolution

Customer Service

Negotiation Skills

Presentation Skills

Relationship-building

Sales Management

Trade shows

Training Programs

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Resume Overview

School Attended

  • State University of New York at Buffalo State
  • State University of New York at Geneseo

Job Titles Held:

  • Volunteer Tutor

Degrees

  • Master of Science Degree
  • Bachelor of Arts

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