Professional and organized leader full of enthusiasm seeking employment to make a difference in a company’s outlook and competitiveness for growth. My career growth and education has allowed me extensive leadership training that can be utilized in the workplace to make a difference in the objectives and goals needed for sound results and solutions. I am a team player and I am driven and focused to get the job done. I welcome the opportunity to be challenged to prove that I can be a great asset to any company if given the opportunity.
Skills
Analytical skills
Activity planning
Results-focused
Compliance
Experience
04/2015 to 05/2018
Substitute TeacherRiverdale Joint Unified School District – Riverdale, CA,
Instructed 25 + students in all subject areas.
Implemented lesson plans outlined by classroom teacher to educate students about key concepts.
Engaged students in discussions to promote interest and drive learning.
10/2010 to 07/2011
Customer Service SpecialistMastec – Pittsburg, KS,
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Assisted in training and motivating new employees.
Customer Service ManagerAscension Health – La Grange, IL,
Evaluated call center statistics to identify areas in need of improvement and devised proactive strategies to realign results with targets.
Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
Education and Training
Expected in 01/2008
Bachelor of Arts: Business Lamar University - Beaumont, TX GPA:
Activities and Honors
Accomplishments
Learn how to get started with Dropbox:
1 2 3 4
Keep your Take your stuff Send large Work on files
files safe anywhere files together
Welcome to Dropbox!
home
1
Keep your files safe
Dropbox lets you save photos, docs, videos and other files --
all in one place -- and automatically backs up your stuff.
So if your computer breaks down or you leave your phone on
the train, your stuff is safe.
Add files to your Dropbox
On Windows or Mac
1.
Make sure you've installed the desktop app on your computer.
2.
Drag and drop files into the Dropbox folder.
That's it!
WINDOWS MAC
continued
home
On dropbox.com
1.
Sign in to dropbox.com.
2.
Click the blue Upload file
button at the top of the
window.
3.
Choose the file you'd like to
add and click Open.
4.
Or, just drag and drop
files directly into your web WEB
browser.
On iOS or Android
1.
Tap the More actions menu (...) icon in the top right corner.
2.
Choose Upload File (in iOS) or Upload here (in Android).
3.
Select the location you'd like to upload files from.
4.
Select the files you'd like to add, and then tap Upload.
IOS ANDROID
continued
home
2
Take your stuff anywhere
Save your photos and docs to Dropbox, and access them on
any computer, phone, or tablet with the Dropbox app.
Every
file you save to Dropbox is automatically synced to all your
devices, so you can get to your stuff from anywhere.
Install the desktop and mobile apps
Get the desktop app Get the iOS app Get the Android app
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home
3
Send large files
Need to send a file.
Just add it to your Dropbox, share a link
to it, and you're done.
No matter how large the file is, anyone
with the link can view or download a copy -- even if they
don't have a Dropbox account.
Share a link to a file
On dropbox.com
1.
Sign in to dropbox.com, and find the file or folder you'd like to share.
2.
Hover over the file or folder, and click the Share button that appears.
3.
Enter the email addresses of the people you want share a file with
and click Share.
Or click Copy link to share with anyone, even if
they don't use Dropbox.
You can copy and paste the link into an
email, instant message, or wherever you'd like people to access it.
Continued
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On Windows or Mac
1.
Install the Dropbox desktop app if you haven't already.
2.
Open your Dropbox folder, and find the file or folder you'd like to share.
3.
Right-click on the file and select Copy Dropbox Link.
The link will be
copied automatically.
Just paste it wherever you'd like.
Continued
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4
Work on files together
Collaborate on presentations and docs -- without emailing
files back and forth.
Just create a shared folder and add
other people to it.
When you edit a file in a shared folder,
everyone instantly gets the latest version on their devices.
Set up a shared folder
On dropbox.com
1.
Sign in to dropbox.com, and click on the Sharing tab on the left
side of the window.
2.
Choose New shared folder at the top of the window, select I'd
like to create and share a new folder, then click Next.
3.
Enter a name for your shared folder, then click Next.
Continued
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4.
Enter the email addresses of the people you want to invite.
5.
Add a personal message and set Can edit or Can view
permissions, and then click Share.
Continued
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5
Hooray, now you're a Dropbox all-star!
You're all set to use Dropbox.
Get started now,
and let us know what you think on Twitter.
See more tips and tricks
Check out our Help Centre to learn how to recover old versions of
files, save space on your computer with Selective Sync, and explore
other advanced features.
Dropbox also includes a number of security
tools to help you further protect your account
and data.
Visit our Security page to learn how
to create a strong, unique password, enable
two-step verification, and adjust your
security settings.
There's even more to Dropbox
Need more space or extra sharing controls?
Learn more about Dropbox Plus.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
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