Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Skilled at working closely with students to maintain progression in transitional periods. Committed to keeping up with lesson plans while keeping classrooms fun.

Adaptable and focused with demonstrated success in managing organized classrooms, updating records and providing both group and individualized instruction. Proficient in helping advanced, struggling and special needs students enhance learning. Experienced with written instruction.

  • Verbal and written communication
  • Conflict Resolution
  • Group Instruction
  • Lesson Plan Implementation
  • Disciplinary procedures
  • Classroom management
  • Creative problem solving
  • Group and individual instruction
  • Adaptable
  • Relationship building and management
  • Organizational abilities
Work History
Substitute Teacher, 01/2020 to Current
Wiseburn School DistrictEl Segundo, CA,

Maintained day-to-day classroom management and discipline to promote learning initiatives.

  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
Loan Processor, 06/2005 to 06/2007
Oklahoma Employees Credit UnionOklahoma City, OK,
  • Checked packages for appropriate documentation.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Maintained long-term relationships with customers to provide best-in-class customer service.
  • Issues reports for old and new loans based on field inspections of loan sites.
  • Acquired management approval for loan products, including small business and commercial loans.
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Handled any conditions sent from underwriting departments.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Determined company policies and guidelines and ensured company compliance.
  • Set up and completed loan submission packages.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Looked over and approved various types of loans.
Credit Union Teller/Loan Officer, 06/2000 to 06/2004
People’s Trust Federal Credit Union Formerly SEFCUCity, STATE,
  • Coordinated daily cash reconciliation in high-volume location.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Organized and removed online banking files no longer in use.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Processed quarterly vault and ATM audits with zero error rate.
High School Diploma: , Expected in 05/1998
Jersey Village High School - Houston, TX
  • Member of WISD Bond Committee 2019, creating and approving $300 million dollar school bond for the future growth of WISD
  • Started WJH first Booster Club. Headed up fundraisers to support the Athletes of WJH
  • Active VIPS member with WJH and WHS for 5 years.
  • Current member of WISD -PIC (Parent Involvement Committee).
  • Created school survey to create stronger parent involvement.
  • Helping ensure WJH and WHS meet Title 1 requirements.
  • Completed and certified Reg IV Sub training
  • Substitute for many subjects including in class support.
  • Recognized by multiple schools as an excellent substitute.

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Resume Overview

School Attended

  • Jersey Village High School

Job Titles Held:

  • Substitute Teacher
  • Loan Processor
  • Credit Union Teller/Loan Officer


  • High School Diploma

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