Substitute Teacher Resume Example
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SUBSTITUTE TEACHER
Professional Summary
Teacher focused on implementing highly effective instructional practices to improve student learning and academic performance. Enthusiastic educator with a knack for making learning exciting and enjoyable. Motivated by the belief that all children can be successful learners. I feel that I would be a wonderful addition to any schools currently successful staff.
Skills
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Work History
Substitute Teacher09/2012
to Current
Company Name – City, State
Company Name – City, State
- Instructed up to 32 students individually and in groups.
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Supervised an average of 60 students in classrooms, halls, cafeterias, and on schoolyards.
- Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
- Fostered team collaboration between students through group projects.
- Enforced the school's student discipline code to deal with problem situations.
- Created and taught engaging mathlessons and activities.
- Created a classroom environment in which children could learn respect for themselves and others.
- Selected age-appropriate stories and read them aloud during daily story time.
- Fostered oral language development and critical thinking skills during literary discussions.
Sales and Service Specialist08/2009
to 06/2010
Company Name – City, State
Company Name – City, State
- Effectively managed a high-volume of inbound and outbound customer calls.
- Addressed and resolved customer product complaints empathetically and professionally.
- Gathered and verified all required customer information for tracking purposes.
- Defused volatile customer situations calmly and courteously.
- Accurately documented, researched and resolved customer service issues.
- Mastery of customer service management systems and databases.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Referred unresolved customer grievances to designated departments for further investigation.
- Resolved service, pricing and technical problems for customers by asking clear and specific questions.
- Acted professionally and patiently when addressing negative customer feedback.
- Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
- Met or exceeded service and quality standards every review period.
Education
Bachelor of Arts: Sociology2012NMSU-
City,
State
GED: 2008Adult Basic Education-
City,
State
Certifications
I am a Certified Substitute Teacher, with a license in New Mexico.
Accomplishments
I was a Crimson Scholar my Freshman year in College with a 4.0, also being listed on the Dean's List.
I have been featured on the Who's Who in America.
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Resume Strength
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Resume Overview
School Attended
- NMSU
- Adult Basic Education
Job Titles Held:
- Substitute Teacher
- Sales and Service Specialist
Degrees
- Bachelor of Arts : Sociology 2012
GED : 2008
