Substitute Teacher Resume Example
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SUBSTITUTE TEACHER
Professional Summary
Reliable Substitute Teacher with experience instructing in K-6 classrooms. Enthusiastic, creative and adaptable to institutional needs. Encouraging and compassionate approach fostering positive learning environments.
Work History
Substitute Teacher, 03/2020 to Current
Company Name – City, State
Company Name – City, State
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
- Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Assisted students of all ability levels develop life-long learning skills and good study habits
- Upheld classroom routines to support student environments and maintain consistent schedules
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
- Supervised lunchroom and recess activities
- Maintained day-to-day classroom management and discipline to promote learning initiatives
Patient Access Specialist, 09/2017 to 09/2019
Company Name – City, State
Company Name – City, State
- Interviewed 40-60 patients via phone a day, gathered appropriate information and entered data into electronic system
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Responded to patient concerns and inquiries professionally and efficiently in a timely matter
- Checked daily doctor schedules and verified insurance
- Coordinated between patients and healthcare professionals to meet patient needs
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations
- Performed critically thinking in problem recognition, decision making and prioritization
- Coached new employees on administrative procedures, company policies and performance standards
Outreach Coordinator, 01/2016 to 01/2017
Company Name – City, State
Company Name – City, State
- Assist the Minnesota Urban Debate League in developing strong and diverse revenue streams that will contribute to program/organizational sustainability
- Enhance volunteer program by recruiting, screening, training/orienting, supporting, overseeing, evaluating, recognizing, and retaining volunteers
- Managed over 30 volunteers on each debate tournament
- Act as a single point of contact for communication with volunteers
- Outreach to Law Firms and Corporations to support recruitment for debate judges
- Host and attend recruiting events within the community to attract qualified candidates
- Ensure that volunteer check-in procedures are followed and records of volunteer hours are maintained according to established procedures
- Providing support for special events
- Collecting, entering, and reporting volunteer hours and other related volunteer database information
- Presented talks at community groups to promote organizational mission and programs
Assistant Manager, 01/2011 to 01/2015
Company Name – City, State
Company Name – City, State
- Enhanced sales by implementing merchandising and promotional improvements
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making
- Advocated positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
- Guided staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Enforced company policies and procedures to strengthen operational standards across departments
- Cultivated customer loyalty by training team members in industry-leading service standards
- Delivered training, guidance and performance monitoring to all employees
- Organized schedules and shift coverage to meet expected business demands
Education
Bachelor of Arts: Political Science, 2016
Augsburg College - City, State
Augsburg College - City, State
Associate of Science: Criminal Justice, 2013
Minneapolis Community & Technical College - City, State
Minneapolis Community & Technical College - City, State
Community Involvement
Volunteer| 2012| Comunidades Latinas Unidas En Servicio
- Assist in classroom supervision
- Lead activities in reading, as well group games
- Follow lesson plans when provided
- Work cooperatively with children and families of diverse cultural backgrounds.
Volunteer| 2015| Minnesota Urban Debate League
- Listen attentively to students present their arguments during the debate round
- Provide constructive feedback
- Teach teamwork, critical thinking, preparation, and communication skills
- Recruit volunteers
- Translate English papers /Edit Spanish packets
Additional Information
Computer Skills: MS Word, PowerPoint, Spreadsheet, SPSS and Salesforce.
Fluent in Spanish.
Skills
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Resume Overview
School Attended
- Augsburg College
- Minneapolis Community & Technical College
Job Titles Held:
- Substitute Teacher
- Patient Access Specialist
- Outreach Coordinator
- Assistant Manager
Degrees
- Bachelor of Arts : Political Science , 2016
Associate of Science : Criminal Justice , 2013
