Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Reliable Substitute Teacher with experience instructing in K-6 classrooms. Enthusiastic, creative and adaptable to institutional needs. Encouraging and compassionate approach fostering positive learning environments.
Work History
Substitute Teacher, 03/2020 - Current Centralia Elementary – Buena Park, CA,
Kept students on-task with proactive behavior modification and positive reinforcement strategies
Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
Followed classroom plans left by class teacher to continue student education and reinforce core concepts
Assisted students of all ability levels develop life-long learning skills and good study habits
Upheld classroom routines to support student environments and maintain consistent schedules
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
Supervised lunchroom and recess activities
Maintained day-to-day classroom management and discipline to promote learning initiatives
Interviewed 40-60 patients via phone a day, gathered appropriate information and entered data into electronic system
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
Responded to patient concerns and inquiries professionally and efficiently in a timely matter
Checked daily doctor schedules and verified insurance
Coordinated between patients and healthcare professionals to meet patient needs
Scheduled and confirmed patient appointments with patients and healthcare professionals
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations
Performed critically thinking in problem recognition, decision making and prioritization
Coached new employees on administrative procedures, company policies and performance standards
Outreach Coordinator, 06/2016 - 06/2017 Albany Charter School Network – Columbus, OH,
Assist the Minnesota Urban Debate League in developing strong and diverse revenue streams that will contribute to program/organizational sustainability
Enhance volunteer program by recruiting, screening, training/orienting, supporting, overseeing, evaluating, recognizing, and retaining volunteers
Managed over 30 volunteers on each debate tournament
Act as a single point of contact for communication with volunteers
Outreach to Law Firms and Corporations to support recruitment for debate judges
Host and attend recruiting events within the community to attract qualified candidates
Ensure that volunteer check-in procedures are followed and records of volunteer hours are maintained according to established procedures
Providing support for special events
Collecting, entering, and reporting volunteer hours and other related volunteer database information
Presented talks at community groups to promote organizational mission and programs
Assistant Manager, 01/2011 - 11/2015 Sonic Drive-In – Smyrna, TN,
Enhanced sales by implementing merchandising and promotional improvements
Produced monthly sales and performance reports, supporting operational planning and strategic decision making
Advocated positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
Guided staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
Enforced company policies and procedures to strengthen operational standards across departments
Cultivated customer loyalty by training team members in industry-leading service standards
Delivered training, guidance and performance monitoring to all employees
Organized schedules and shift coverage to meet expected business demands
Education
Bachelor of Arts: Political Science, Expected in 2016 - Augsburg College - Minneapolis, MN GPA:
Associate of Science: Criminal Justice, Expected in 2013 - Minneapolis Community & Technical College - Minneapolis, MN GPA:
Additional Information
Computer Skills: MS Word, PowerPoint, Spreadsheet, SPSS and Salesforce.
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