Looking for a position as a Bank Teller using inherent knowledge of interacting with clients and exceptional math skills to provide excellent services aimed at customer satisfaction and retention. In-depth knowledge of maintaining positive customer relations by means of proper handling of all transactions, in keeping with established procedures. Dedicated and detail-oriented: high level of accuracy and strong attention to detail. Bringing ability to accurately handle cash and manage bank related bookkeeping tasks in a swift and efficient manner. Previous sales experience, selling and recommending products based on customers needs for service offered. Capable of maintaining efficiency in fast paced environment.
Excellent at setting positive and welcoming first impressions
Friendly and approachable
Able to understand and practice "listen-first" policy
Demonstrated ability to understand human psychology defusing tense situations for customers and anticipating their needs before expression
Emotionally intelligent: Able to utilize self and others' emotions in healthy and productive ways
Internet and Email
Special talent for processing payments and handling cash
Basic clerical skills
Marketing products and services
Sharp problem solver
Energetic work attitude
Strong organizational skills
Large cash/check deposits expert
MS Word and Excel, PowerPoint
Proficient in mathematics, arithmetic and statistics
Referring clients to products and services based upon evaluation of needs
MOBILE COUNTY PUBLIC SCHOOLSJanuary 2015 to CurrentSubstitute teacher AL
Fill in for teachers when they are absent, instructing children with assignments and other classroom procedures.
PUBLIX SUPERMARKETSApril 2013 to July 2013Front Service Clerk Palm Coast, FL
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Issue receipts, refunds, credits, or change due to customers.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trashcans.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
Greeted all customers.
Suggested additional items and offered samples of weekly promotional items to increase store sales.
Served shoppers in a prompt, courteous and friendly manner.
Communicated and exemplified the company's vision and goals.
Gave every customer immediate and undivided attention.
Offered product recommendations when appropriate.
Accurately made change for cash transactions.
Handled and bagged groceries carefully and according to customer preference.
Maintained knowledge of current product locations.
Palm Coast DataSeptember 2005 to January 2006Data entry Clerk
Verified that information in the computer system was up-to-date and accurate.
Eliminated outdated records by sending the records to be scanned.
DAVID & COMPANYJanuary 1996 to August 2005Nail Specialist Independent Contractor Boynton Beach, FL
As an independent contractor, I maintained my own books, such as appointments, client information cards, product ordering and financial affairs.
I received and documented payments daily and balanced book weekly for end of year tax purposes.
Promoted services offered in the salon to new and existing clients.
One on one-client services performed on a scheduled basis.
Schedule client appointments and accept payments.
Recommended products and services based on clients needs.
Informed guests of spa services, programs and activities over the phone and in person.
Addressed all member concerns with patience.
Meticulously entered client and service information when booking appointments.
Responded to customer inquiries in a friendly and professional manner.
Suggested and sold salon services and retail products to customers.
Continually updated spa forms and brochures with the most current information.
Greeted all guests and assisted them with requests and special services.
Tracked and effectively managed client flow throughout the spa.
Worked a flexible schedule to accommodate salon needs.
Advised guests on special events and product promotions.
Mailed client forms and salon promotional documents.
Education and Training
Sanataluces High School1995Lantana, FL
Boca Beauty InstituteBoca Raton FL 1995
Cash handling, Professional and friendly, Careful and active listener, Multi-tasking,10-Key,Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Scheduling,Telephone Skills, Time Management,
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Companies Worked For:
MOBILE COUNTY PUBLIC SCHOOLS
Palm Coast Data
DAVID & COMPANY
Sanataluces High School
Boca Beauty Institute
Job Titles Held:
Front Service Clerk
Data entry Clerk
Nail Specialist Independent Contractor
Boca Raton FL 1995
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