LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Looking for a position as a Bank Teller using inherent knowledge of interacting with clients and exceptional math skills to provide excellent services aimed at customer satisfaction and retention. In-depth knowledge of maintaining positive customer relations by means of proper handling of all transactions, in keeping with established procedures. Dedicated and detail-oriented: high level of accuracy and strong attention to detail. Bringing ability to accurately handle cash and manage bank related bookkeeping tasks in a swift and efficient manner. Previous sales experience, selling and recommending products based on customers needs for service offered. Capable of maintaining efficiency in fast paced environment.
Skill Highlights
  • Excellent at setting positive and welcoming first impressions
  • Friendly and approachable
  • Able to understand and practice "listen-first" policy
  • Demonstrated ability to understand human psychology defusing tense situations for customers and anticipating their needs before expression
  • Emotionally intelligent: Able to utilize self and others' emotions in healthy and productive ways
  • Internet and Email
  • Special talent for processing payments and handling cash
  • Basic clerical skills
  • Marketing products and services

  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Strong organizational skills
  • Large cash/check deposits expert
  • MS Word and Excel, PowerPoint
  • Proficient in mathematics, arithmetic and statistics
  • Referring clients to products and services based upon evaluation of needs
Education and Training
Sanataluces High School Lantana, FL Expected in 1995 : - GPA :
Boca Beauty Institute , Expected in Boca Raton FL 1995 Nail Specialist : - GPA :
Work Experience
Centralia Elementary - Substitute teacher
, CA, 01/2015 - Present
  • Fill in for teachers when they are absent, instructing children with assignments and other classroom procedures.
Greenbrier - Front Service Clerk
Des Moines, IA, 03/2013 - 06/2013
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Issue receipts, refunds, credits, or change due to customers.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trashcans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Greeted all customers.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Served shoppers in a prompt, courteous and friendly manner.
  • Communicated and exemplified the company’s vision and goals.
  • Gave every customer immediate and undivided attention.
  • Offered product recommendations when appropriate.
  • Accurately made change for cash transactions.
  • Handled and bagged groceries carefully and according to customer preference.
  • Maintained knowledge of current product locations.
Palm Coast Data - Data entry Clerk
, , 08/2005 - 2006
Verified that information in the computer system was up-to-date and accurate.
Eliminated outdated records by sending the records to be scanned.
DAVID & COMPANY - Nail Specialist Independent Contractor
City, STATE, 1996 - 07/2005
  • As an independent contractor, I maintained my own books, such as appointments, client information cards, product ordering and financial affairs.
  • I received and documented payments daily and balanced book weekly for end of year tax purposes.
  • Promoted services offered in the salon to new and existing clients.
  • One on one-client services performed on a scheduled basis.
  • Schedule client appointments and accept payments.
  • Recommended products and services based on clients needs.
  • Informed guests of spa services, programs and activities over the phone and in person.
  • Addressed all member concerns with patience.
  • Meticulously entered client and service information when booking appointments.
  • Responded to customer inquiries in a friendly and professional manner.
  • Suggested and sold salon services and retail products to customers.
  • Continually updated spa forms and brochures with the most current information.
  • Greeted all guests and assisted them with requests and special services.
  • Tracked and effectively managed client flow throughout the spa.
  • Worked a flexible schedule to accommodate salon needs.
  • Advised guests on special events and product promotions.
  • Mailed client forms and salon promotional documents.
Skills
Cash handling, Professional and friendly, Careful and active listener, Multi-tasking,10-Key,Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Scheduling,Telephone Skills, Time Management, 

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Resume Overview

School Attended

  • Sanataluces High School
  • Boca Beauty Institute

Job Titles Held:

  • Substitute teacher
  • Front Service Clerk
  • Data entry Clerk
  • Nail Specialist Independent Contractor

Degrees

  • Boca Raton FL 1995 Nail Specialist

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