My love for the law began at the age of five years old. I went as a judge for Halloween six years in a row. From a young age I always knew I wanted to be a lawyer and my love for the law only grew as I continued to age and mature. While others read Harry Potter and Lord of the Rings, I read the Yale Law Journal because I found new concepts, syntax and words to be pleasing. I have always enjoyed debating my friends when it comes to controversial topics because it allowed me a place to show off my knowledge and logical debate skills. I'm especially passionate about health law because it allows me a place to hone in my love for both natural sciences and the law pertaining to its ethics and practices.
As a substitute teacher I was responsible for following the tasks the teacher left for me to do. I substituted mainly sixth through eighth graders. I was responsible to keep the class in order and teach the students concepts and facts from subjects such as history, science, computer, mathematics and language arts. The most important parts of being a substitute teacher for me were keeping the students quiet, so students could listen and work on their assignments and also teaching the students in a way they could learn and retain the information.
At Total Quality Logistics (TQL), I was responsible for building my own book of business from scratch, negotiating pay with other logistics companies and hitting monetary goals. In order to build my own book of business from scratch, I had to make cold and warm phone calls to businesses in order to convince them that myself and TQL were the best option to handle their logistical needs. While calling out, I had to build rapport with all sorts of different people and be a chameleon, so to say. I was able to build a solid and successful book of business in my short time at TQL. Negotiating pay with other logistics companies involved selecting the best possible company to handle the trucking load and paying them a fair price in which both I and the other logistics company could make money. The most important part of working at TQL was accountability. You absolutely had to be accountable 100% of the time in order to manage a successful book of business. Ultimately, my time was cut short at TQL because I did not believe in what I was doing and the money was not worth it.
As a pharmacy technician at CVS, my duties included filling prescriptions, entering in insurance, talking to insurance companies, providing unmatched customer service, stock prescriptions and assist the pharmacist with any duties that needed to completed. The responsibilities of filling prescriptions required a close eye to detail in order to give the exact amount of medication needed. Too much of the prescription would result in a loss for the pharmacy and too few would result in the customer being upset. Entering insurance information and talking to insurance required a close eye to detail and persistence respectively. You could not let insurance representatives walk all over you or it would result in the customer being upset. Providing unmatched customer service was by far the most important part. For a lot of people, going to the pharmacy is not a pleasant experience. It was my job to have a smile on my face, ask how their day was going and make sure they left with a smile on their face. It was my job to make going to the pharmacy an experience that was pleasant. Stocking prescriptions required knowing where everything in the pharmacy was, so the process would go quickly and everyone could get out on time. I was also responsible for helping the pharmacist with anything else that needed to be done. My main job, in assisting the pharmacist, was to deal with disgruntled customers. When I was working, the pharmacist knew she or he could count on me to help the customers that came in upset. Some customers would come in yelling, cursing and even in some cases crying. The pharmacist would pull me from whatever I was doing at the time to assist those customers and make sure they happier than they came in and knowing CVS has their back. Customer service was very important at CVS and talking to people is where I shine, so I was an exceptional worker there.
As a research assistant at Xavier University for the Chair of the Political Science Department, Dr. Mack Mariani, I was responsible for researching the landmark Supreme Court Case Baker vs. Carr. I wrote a thesis on the case and the implications it had on the law of the United States of America. I also presented a poster and powerpoint presentation on it at a conference. I was also responsible for building a database of Ohio legislatures since the formation of the state. I included the years they served, their party affiliation, district served and their names. Both tasks of the Supreme Court case and state legislature database required an extreme eye for detail, focus and drive to hit deadlines.
Certified Pharmacy Technician in the state of Ohio
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