substitute teacher resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Organizational abilities
Spreadsheet management
Multi-Line Phone Proficiency
Administrative support
Bookkeeping
Verbal and written communication
Filing and data archiving
Mail handling
Report analysis
Invoice Processing
Work History
Substitute Teacher, 10/2018 to Current Decatur Public Schools – Decatur, IL,
Followed classroom plans left by class teacher to continue student education and reinforce core concepts
Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
Repeatedly requested as substitute teacher for Grand Bay Middle School and Bryant High School classrooms by teachers based on excellent past referrals and trusted performance
Independent Life Insurance Agent, 02/2018 to 07/2018 City Of Emeryville, Ca – Emeryville, CA,
Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations
Worked with numerous customers to understand needs and provide services for their business
Developed team communications and information for enrollments at business locations as scheduled
Office Assistant II & I, 08/2001 to 07/2006 Mobile Housing Board – City, STATE,
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
Worked with upper management to complete complex projects on tight budgets within specific timelines
Processed payments and documented account changes for financial accuracy and transparency
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Organized, stored and retrieved files to enhance daily operations and support customer needs
Processed client rebate reconciliation, reporting and check requests
Processed invoices and expenses drawing funds from HUD to facilitate on-time payment
Managed multi-line telephone system and greeted claimants during office visits
Delivered expert clerical support by efficiently handling wide range of routine and special requirements
Developed and maintained spreadsheets in Excel to track and chart information such as grants and amounts drawn down
Verified accuracy of business records by consistently updating customer information
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Opened and properly distributed incoming mail to promote quicker response to client inquiries
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Managed smooth processing of payroll paperwork to support office productivity
Processed invoices and expenses using payroll software to facilitate on-time payment
Office Assistant I, 06/1996 to 08/2001 Mobile County Health Department – City, STATE,
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Processed payments and documented account changes for financial accuracy and transparency.
Verified accuracy of business records by consistently updating customer information.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Executed record filing system to improve document organization and management.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Managed multi-line telephone system and greeted claimants during office visits.
Generated reports and typed letters in Microsoft Word and prepared documents for maximum impact and results.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Managed smooth processing of Perk Test paperwork to support office productivity.
Compiled company information and related material and distributed it to candidates.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Education
Bachelor of Science: Public Relations/Journalism, Expected in 11/1994 to Troy State University - Troy, AL, GPA:
Associate of Science: Business Administration, Expected in 05/1992 to James H. Faulkner State Community College - Bay Minette, AL GPA:
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