SUBSTITUTE TEACHER Resume Example

Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.) Washing and ironing laundry Washing and ironing laundry Assisting with bathing, Assisting with grooming, Assisting with toileting and incontinence issues Reporting any significant changes in a client's needs or living conditions, regularly communicating with supervisor and office staff

Answers inbound customer service calls Assists customers with processing electronic payments or payment for the Internal Revenue Service Verifies that payments were processed and distributed correctly Logs and tracks calls using problem management databases and maintains a history of records and related problem documentation Performs other duties as assigned

Identify customer needs; review and update activity on accounts Resolve customer issues in a prompt, professional and friendly manner Promote and sell products and services to meet goals Handle multiple chats and meet average chat length expectations Attend training to update product knowledge Recommend new procedures to improve efficiency and effectiveness

Phoned customers to collect installments on overdue accounts. Kept record of collections and status of accounts Prepared sales slips and sales contract Received payments and posted amounts paid to customer accounts Closed Contracts with customers, credit approval, answer phone, daily bank deposit. Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, and through the questioning of neighbors.

Daily processing of Accounts Receivables Keying, collecting, credit approval, daily bank deposits Contacting customers regarding invoicing issues Administrative duties include filing, answering the phone, mail delivery, and various miscellaneous administrative duties Work with other departments to resolve accounting/invoicing issues Ability to work well with others including employees and customer