Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Compassionate social worker offering 5 years of case management and expertise in behavioral health. Proven ability to quickly build trust and rapport with clients from diverse cultures through exceptional verbal and written skills. Committed to achieving high-quality, cost-effective care for patients and families. Passionate about building trust and rapport with at-risk youth through non-judgmental approach, patient demeanor and compassionate interpersonal skills.

  • Verbal and written communication
  • Analytical thinking
  • Confidential documentation and recordkeeping
  • Crisis Intervention
  • Case Management
  • Teamwork\ Collaboration
Work History
Substitute Teacher, 01/2019 to Current
Rossier Park SchoolPowder Springs, GA,
  • Keep students on-task with proactive behavior modification and positive reinforcement strategies
  • Took over computer class for five months, managing all classroom assignments, over 60 student needs and recordkeeping
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
  • Assisted students of all ability levels develop life-long learning skills and good study habits
  • Administered standardized assessments with strict requirements and documented information in permanent records
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance
  • Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions
Case Manager, 01/2015 to 12/2017
Community Care, Inc.West Bend, WI,
  • Worked with different disciplines to provide cohesive care to patients
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to question and concerns
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
  • Developed positive relationships with parents to foster communication and encourage involvement for student growth
  • Managed case load of children in welfare system, providing comprehensive, community-based care
  • Increased student skills in computer by 25%
Social Worker, 06/2013 to 10/2015
Pacific Medical CentersMount Angel, OR,
  • Conduct intake, provide assessment, make referral for services needed depending on individual needs
  • Provided social work services to children, adults, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals
  • Provided case management services, counseling, education and life-skills training to diverse, at-risk student population
  • Testified under oath as child advocate to provide judge with information for custody decisions
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
  • Delivered comprehensive therapeutic services to children, adolescents and adults involved with child welfare and prevention services
  • Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams
  • Trained specialized foster parents as part of overall service plan for children with severe behavioral and emotional needs
  • Interviewed and evaluated clients, including conducting safety and risk assessments
  • Collaborated with teachers, administrators and guardians to determine needs of individual students
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients
  • Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans (IEPs)
Special Education Teacher Assistant, 06/2009 to 06/2012
The May Institute IncPeabody, MA,
  • Collaborated with teacher to create customized classroom environment that was integral to students' needs
  • Maintained positive attitude and affirmatively communicated with each student
  • Led activities that developed students' physical, emotional and social growth in a classroom of over 20 children
  • Created learning and content strategies to meet needs of mentally and physically disabled students
  • Delivered effective and differentiated classroom instruction to diverse range of developmentally challenged students
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals
  • Redirected students using Positive Behavior Support (PBS)
Master of Business Administration: Human Resources Management, Expected in 07/2015
DeVry University - Villa Park, IL
Bachelor of Science: Business Administration, Expected in 2012
Pennsylvania State University - University Park, PA

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Resume Overview

School Attended

  • DeVry University
  • Pennsylvania State University

Job Titles Held:

  • Substitute Teacher
  • Case Manager
  • Social Worker
  • Special Education Teacher Assistant


  • Master of Business Administration
  • Bachelor of Science

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