A committed, energetic, and hardworking professional who wants to use all of her skills and knowledge to make a difference in people's lives. Demonstrated success in working with diverse populations and providing superior customer service. Excellent communication and interacting skills with families, case managers, and community agencies.
Supervision and Administration
Crisis Management and Intervention
Developed, established, and coordinated safety plans for at risk children pending release.
Designed training manuals for new case managers.
Managed multiple projects involving reunification applications, verifying information, providing referrals when necessary in accordance with ORR/BCFS policy and procedures and licensing standards.
Bilingual in Spanish
Proficient computer skills and programs such as (Word, Excel, Outlook, Power Point)
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