Substitute Teacher resume example with 12+ years of experience
A committed, energetic, and hardworking professional who wants to use all of her skills and knowledge to make a difference in people's lives. Demonstrated success in working with diverse populations and providing superior customer service. Excellent communication and interacting skills with families, case managers, and community agencies.
Supervision and Administration
Case Management
Writing Reports
Crisis Management and Intervention
Community Outreach
Active Listening
Team Building/Leadership
Criminal Justice
General Education
Developed, established, and coordinated safety plans for at risk children pending release.
Designed training manuals for new case managers.
Managed multiple projects involving reunification applications, verifying information, providing referrals when necessary in accordance with ORR/BCFS policy and procedures and licensing standards.
Whittier, CA, 11/2014 - Present
- Reported to the school office at beginning of the school day to pick up required materials, schedule of classes, class rosters and returned all materials to office at the end of the day.
- Carried out the teacher's lesson plan.
- Maintained discipline in the classroom.
- Assisted with lunch duty and hall duty as needed.
Lafayette, LA, 05/2013 - 08/2014
- Responsible for providing individual & family social assistance services.
- Provided intake & case management services.
- Provided relief services in disasters.
- Worked 2013/2014 Level 1 Emergency Influx Assigned case management caseloads, developed training manuals for new case managers while continuing to monitor case managers virtual and physical files on a daily bases.
- Managed caseload of 31 individuals under the age of 18, and weekly visitations.
- Conducted family, potential sponsor and family friend interviews to determine the relationship in order to assess the safety and appropriateness of minor's placement.
- Responsible for providing complete and accurate case files and presenting them to management as needed.
- Perfected the use of Portal to upload, input, and maintain accurate and up to date information.
- Accurately completed reunification applications, verified information and provided referrals when necessary in accordance with ORR/BCFS policies and procedures, and licensing standards.
Virtual, HI, 01/2013 - 10/2013
- Provided support to the sales call center, scheduled and coordinated meetings, interviews and special projects.
- Responsible for preparing business correspondence, change of address forms, updating and scheduling all appointment on the business calendar.
- Assisted with copying, faxing, scanning, sorting and distributing incoming and outgoing mail.
- Maintained, copied and filed confidential records and files.
- Kept accurate counts of office inventory, office supplies and invoices.
Whittier, CA, 02/2010 - 02/2012
- Supervised and coordinated all activities of the collection team on a daily bases.
- Assigned and supervised all collection workload according to call volume and account deficiency.
- Verified skip trace accounts and provided updated information on all client accounts.
- Negotiated payment options on late stage accounts and offer settlement options if available.
- Recommended and implemented effective collection strategies to maximize efficiency and effectiveness.
City, STATE, 01/2008 - 12/2008
- Reported to school office at beginning of school day to pick up required materials/schedule of classes and at the end of the school day to returned materials.
- Responsible for carrying out lesson plan left by the classroom teacher.
- Managed the classroom environment and promoted student learning in the absence of the regular classroom teacher.
- Maintained a neat and orderly classroom.
- Took attendance in accordance with school procedures.
- Performed duties of absent teacher such as lunchroom duty, hall and monitoring.
City, STATE, 07/2008 - 12/2008
- Handled incoming calls and forward to proper destination.
- Exhibited daily invoices and input them in the system.
- Prepared new employee packets, screened resumes received and assisted with employee verification.
- Faxed and made copies of unemployment claims.
- Assisted with payroll, mail, sorted and distributed incoming mail.
- Filed and updated employee information.
City, STATE, 01/2005 - 04/2007
- Worked with students on the fundamentals of reading, writing, grammar, speaking and listening.
- Became familiar with school procedures and regulations.
- Completed and maintained tutor records as directed.
- Kept students related information confidential.
- Meet with supervisor regularly to discuss student needs and progress.
- Provided outlined daily activities.
- Established and maintained order in the classroom.
- Used positive verbal and non-verbal skills that enhanced learning.
Bilingual in Spanish
Proficient computer skills and programs such as (Word, Excel, Outlook, Power Point)
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Resume Overview
School Attended
- St. Mary's University
- John Jay High School
Job Titles Held:
- Substitute Teacher
- Emergency Reservist -Case Manager Team Lead
- Administrative Assistant
- Team Lead
- Substitute Teacher
- Administrative Assistant/ Receptionist
- ESL Tutor Instructor
Degrees
- Bachelor of Art
- High School Diploma
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy