Self-motivated and dependable while achieving high performance with minimal supervision.
Friendly Customer Service Manager with can-do attitude and willingness to help at all times.
Dynamic marketing professional with more than 5 years in the sales and marketing industries.
Creative and innovative team player with strong interpersonal skills.
Manager
Texas Motorcars | Houston, Texas
Delivered an exceptional level of service to each customer by listening to concerns and
answering questions.
Managed 11 employees and ensured optimal productivity.
Developed open and professional relationships with team members, enabling better, more
effective customer service.
Proactively identified and solved complex problems that impact operations management and
business direction.
Elevated customer satisfaction ratings by expediently resolving issues.
Developed and implemented policies, procedures and process improvement initiatives to
improve retention rates and increase customer satisfaction.
Strategic planning
Excellent written and verbal communicator
Exceptional problem solver
Decisive
Quality leadership
Self-directed
Dedicated team player
Skilled multi-tasker
Honor Roll
Ranked in Top 10% of class
Deadline-driven
Positive attitude
Focused and driven
Customer service-oriented
Superior writer and editor