Substitute Teacher, K 12 resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated and punctual employee, eager to apply time management and organizational skills in various environments with team-oriented mentality. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Customer Service
  • Calm and Professional Under Pressure
  • Relationship Building
  • Upselling Products and Services
  • Safety Monitoring and Compliance
  • Willing to Learn
  • Customer Account Management
  • De-escalation Techniques
  • Responding to Difficult Customers
  • Prioritization and Time Management
  • Inventory Management
  • Administrative Support
  • Multi-Line Phone Systems
  • Data Entry and Database Software
  • Heavy Object Lifting
  • Critical Thinking
Substitute Teacher, K-12, 01/2021 - Current
Air Wisconsin Airlines Corporation Milwaukee, WI,
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Enforced classroom routines to keep students on schedule and operating at a consistent level.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Managed high school classrooms during teacher absences.
  • Maintained strong knowledge of course requirements and school policies.
  • Kept detailed records of student progress, attendance, and assignments in Microsoft Excel and other programs.
Flight Attendant, 03/2020 - 12/2020
Ebix, Inc. Johns Creek, GA,
  • Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Followed safety, passenger, and supply pre-flight checklists.
  • Kept cabin clean and professional in appearance.
  • Participated in pre-flight briefings to discuss flight details, weather, and service plans.
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Managed refreshments cart at scheduled intervals to give passengers food and beverages.
  • *Had to leave because of Covid-19.
Receptionist, 10/2017 - 04/2020
Olive Garden Kirkland, WA,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
  • Maintained daily calendars, set appointments with clients, and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Served visitors by greeting, welcoming, and directing to appropriate personnel.
  • Trained in Microsoft Excel, Word, and Google Sheets.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server, 09/2016 - 10/2017
Red Lobster City, STATE,
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing excellent customer service.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained accuracy while handling payments, giving change and printing receipts during high volumes of customers.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
Education and Training
Bachelor of Science: Business Administration And Management, Expected in 03/2021
Polk State College - Winter Haven, FL

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Resume Overview

School Attended

  • Polk State College

Job Titles Held:

  • Substitute Teacher, K-12
  • Flight Attendant
  • Receptionist
  • Server


  • Bachelor of Science

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