Student Worker Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

As a Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

As a Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Enthusiastic EKG Tech eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any task and training in Electrocardiograph . Motivated to learn, grow and excel in this industry.

  • Safety and Security Regulations
  • Daily Incident Reporting
  • CCTV Monitoring
  • Emergency Response
  • Threat Management
  • Risk management
  • Professionalism
  • Microsoft Office
  • Access Control
  • Clearance management
  • Data management
  • Reading comprehension
  • Adaptability
  • Critical thinking
  • Excellent work ethic
  • Good telephone etiquette
  • Detail-oriented
  • Self-motivated professional
  • Good listening skills
  • Teambuilding
  • Multitasking abilities
  • Computer proficiency
  • Customer service
  • Organization and Time management
  • Planning and Coordination
Work History
08/2016 to 08/2017 Student Worker Lamar Advertising Company | Buffalo, NY,
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Restocked supplies in neat and easily-accessible fashion.
  • Delivered clerical support by handling range of routine and special requirements.
10/2017 to 09/2018 Customer Service Associate Cubesmart | Huber Heights, OH,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Entered customer interaction details in Microsoft Office software to track requests, document problems and record solutions offered.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Informed customers about special promotions and provided detailed information for various products.
11/2019 to 02/2020 Technician Erickson Living | Dallas, TX,
  • Realigned production plans to boost productivity without dramatically increasing costs.
  • Applied strong mathematical knowledge and used various math applications.
  • Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
  • Utilize control mechanisms or hands-on procedures to operate machines.
  • Completed all job reports and logs immediately following service calls.
  • Meticulously tracked all parts and devices used on each service call.
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
02/2020 to Current Security Professional Honeywell | Beaumont, TX,
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Recorded incident reports with detailed accounts of occurrences.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided safety reports and data analysis to building managers to inform security processes.
  • Managed and supported organization-wide privacy and security management measures.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Consulted with team members to assess flawed root causes and plan for remediation.
Expected in 05/2015 High School Diploma | General Studies Wenonah High School, Birmingham, AL GPA:
Expected in 05/2020 Bachelor Of Medical Biology | Medical Assisting Wilberforce University, Wilberforce, OH GPA:
Expected in 06/2021 Electrocardiography | Health Administration National Training Institute For Health Technicians, Birmingham, AL, GPA:

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Resume Overview

School Attended
  • Wenonah High School
  • Wilberforce University
  • National Training Institute For Health Technicians
Job Titles Held:
  • Student Worker
  • Customer Service Associate
  • Technician
  • Security Professional
  • High School Diploma
  • Bachelor Of Medical Biology
  • Electrocardiography

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