(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Multi-talented Office Assistant consistently rewarded for success in planning and operational management improvements. Experienced in policy development and professional administrative functions and procedures in both Healthcare and Financial. Successfully recognized by collaborative work ethic and independent problem-solving skills. Available to meet the needs of a diverse environment by working additional shifts, including evenings, holidays, and weekends. Overall positively impacting profitability, morale and productivity.
  • Microsoft Office Suite
  • Word
  • Excel
  • Outlook
  • PowerPoint
  • Oracle
  • Peoplesoft
  • Windows
  • DocPro
  • Horizon
  • Syspro
  • Citrix
  • Trust Mineral
  • Management System
  • Administrative, Windows
  • Approach, Word
  • Banking, Nursing
  • Billing, Oil
  • Citrix, Oracle
  • Closing, Organizational development
  • Interpersonal skills, Peoplesoft
  • Clients, Phone system
  • Client, Policies
  • Excellent customer service, Problem
  • Customer service, Solving skills
  • Database, Processes
  • Directing, Coding
  • Documentation, Quality assurance
  • Fast, Reporting
  • Filing, Researching
  • Focus, Scanning
  • General ledger, Telephone
  • Legal, Travel arrangements
  • Managing
  • Excel
  • Mail
  • Microsoft Office Suite
  • Office
  • Outlook
  • PowerPoint
Education and Training
Tarrant County College Fort Worth, Texas Expected in 2020 AAS : Progress - GPA :
Saint Augustine Catholic High School Fort Worth, Texas Expected in 2006 Diploma : - GPA :
Stevens Institute Of Technology - Student Office Assistant
Hoboken, NJ, 08/2018 - 01/2020
  • Enhance team efficiency by greeting incoming office guests, answering questions and directing individuals to desired locations.
  • Collect and assist with over 150 accepted nursing student applications to allow authorized team members to focus on priority tasks and raising production levels by 40%.
  • Perform various administrative functions, including delivering/and or sorting incoming mail, filing confidential student records, keeping physical files and digitized records organized for easy updating and retrieval.
  • Coordinate in special projects as needed such as create flyers, invitations, organize bulletins, table displays, etc.
  • For upcoming events and resources or organizations for students, staff, and faculty.
  • Work closely with the Nursing administration and faculty while gaining knowledge on equipment and supplies used in a hospital/and or medical setting.
  • Transport artificial patients between unit rooms and scanning locations for diverse procedures.
  • Accomplish goals by delivering a high level of support in all areas within nursing department as needed.
  • Engage in any additional or required training to enhance educational and professional skills.
Delmarva Foundation - Administrative Assistant
Little Rock, AR, 10/2015 - 07/2018
  • Ability to multi task is a priority in a fast-paced environment, including answering a multi-line phone system, screen and route telephone calls to appropriate staff, forward messages and greet visitors professionally.
  • Update guest, executive and employee record logs and issued temporary badges to maintain company security.
  • Coordinate travel arrangements for both executives and management.
  • Audit quality assurance in billing to ensure profitable assets are valued.
  • Restock office and kitchen supplies and place purchase orders to maintain adequate stock levels.
  • Guarantee availability to team members to ensure that department goals and initiatives meet established guidelines.
  • Monitor and submit daily reports of expenses and productivity, assist administration on month-end reporting of department expenses and productivity to help accomplish business goals such as allowing profitability levels to rise.
  • Recognized and promoted to assistant lead for assigned location, set as the front face of contact, creatively solving business issues while overall specializing in managing organizational development.
Community Hospital Corporation - Healthcare Claims Processing Specialist
Plano, TX, 01/2013 - 01/2015
  • As a loyal employee of J.P.
  • Morgan Chase & Co.
  • UnitedHealth Group offered training to selected employees in our department for assistance in processing healthcare claims.
  • Experience with pre-authorizations and pre-registrations.
  • Ensuring client satisfaction by providing excellent customer service skills and promoting other services to client.
  • Audit healthcare claims and verify processes and procedures are correct, followed by entering data into healthcare software database for further payment processing.
  • Taking the initiative to closely review each claim and verify accuracy levels remain high avoiding backlogs.
J.P. Morgan Chase & Co - Financial Data Analyst
City, STATE, 04/2007 - 01/2015
  • National Oil & Gas for Private Client & Wealth Mineral Management, General ledger coding.
  • Experience cultivating relationships with affluent clients.
  • Working with senior decision makers.
  • Strong communication/interpersonal skills are required while researching errors in revenue data and utilizing independent problem solving skills.
  • Proven analytical background.
  • Strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service.
  • Ensure that all private client records are up to date by simply utilizing a proactive and disciplined approach to generate growth in their balances.
  • Handled all closing trust fund accounts by returning any remaining revenue to client accordingly and prepare confidential, legal documentation while adhering to policies, procedures and regulatory banking requirements.
  • Developed effective methods for researching and analyzing accuracy to ensure errors in data validate correctly for an overall impact on profitability for the company.
  • Always open to assisting other teams or projects as needed.
Activities and Honors
Auditing Banking General ledger coding Inventory Billing Organizational Development Customer Service Administrative Support Medical Administrative Support Healthcare Claims Processing Error & Resolution Analyses Data Entry 10-key Computer Literacy Excellent Verbal & Written Communication

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School Attended

  • Tarrant County College
  • Saint Augustine Catholic High School

Job Titles Held:

  • Student Office Assistant
  • Administrative Assistant
  • Healthcare Claims Processing Specialist
  • Financial Data Analyst


  • AAS
  • Diploma

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