Multi-talented Office Assistant consistently rewarded for success in planning and operational management improvements.
Experienced in policy development and professional administrative functions and procedures in both Healthcare and Financial.
Successfully recognized by collaborative work ethic and independent problem-solving skills. Available to meet the needs of a diverse
environment by working additional shifts, including evenings, holidays, and weekends. Overall positively impacting profitability, morale
Microsoft Office Suite
Closing, Organizational development
Interpersonal skills, Peoplesoft
Clients, Phone system
Excellent customer service, Problem
Customer service, Solving skills
Documentation, Quality assurance
General ledger, Telephone
Legal, Travel arrangements
Microsoft Office Suite
Student Office Assistant, Company Name, August 2018-January 2020City, State
Enhance team efficiency by greeting incoming office guests, answering questions and directing individuals to desired locations.
Collect and assist with over 150 accepted nursing student applications to allow authorized team members to focus on priority tasks and
raising production levels by 40%.
Perform various administrative functions, including delivering/and or sorting incoming mail, filing confidential student records, keeping
physical files and digitized records organized for easy updating and retrieval.
Coordinate in special projects as needed such as create flyers, invitations, organize bulletins, table displays, etc.
For upcoming events and
resources or organizations for students, staff, and faculty.
Work closely with the Nursing administration and faculty while gaining knowledge on equipment and supplies used in a hospital/and or
Transport artificial patients between unit rooms and scanning locations for diverse procedures.
Accomplish goals by delivering a high level of support in all areas within nursing department as needed.
Engage in any additional or required training to enhance educational and professional skills.
Administrative Assistant, Company Name, October 2015-July 2018City, State
Ability to multi task is a priority in a fast-paced environment, including answering a multi-line phone system, screen and route telephone
calls to appropriate staff, forward messages and greet visitors professionally.
Update guest, executive and employee record logs and issued temporary badges to maintain company security.
Coordinate travel arrangements for both executives and management.
Audit quality assurance in billing to ensure profitable assets are valued.
Restock office and kitchen supplies and place purchase orders to maintain adequate stock levels.
Guarantee availability to team members to ensure that department goals and initiatives meet established guidelines.
Monitor and submit daily reports of expenses and productivity, assist administration on month-end reporting of department expenses
and productivity to help accomplish business goals such as allowing profitability levels to rise.
Recognized and promoted to assistant lead for assigned location, set as the front face of contact, creatively solving business issues while
overall specializing in managing organizational development.
Healthcare Claims Processing Specialist, Company Name, January 2013-January 2015City, State
As a loyal employee of J.P.
Morgan Chase & Co.
UnitedHealth Group offered training to selected employees in our department for
assistance in processing healthcare claims.
Experience with pre-authorizations and pre-registrations.
Ensuring client satisfaction by providing excellent customer service skills and promoting other services to client.
Audit healthcare claims and verify processes and procedures are correct, followed by entering data into healthcare software database for
further payment processing.
Taking the initiative to closely review each claim and verify accuracy levels remain high avoiding backlogs.
Financial Data Analyst, Company Name, April 2007-January 2015City, State
National Oil & Gas for Private Client & Wealth Mineral Management, General ledger coding.
Experience cultivating relationships with affluent clients.
Working with senior decision makers.
Strong communication/interpersonal skills are required while researching errors in revenue data and utilizing independent problem
Proven analytical background.
Strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service.
Ensure that all private client records are up to date by simply utilizing a proactive and disciplined approach to generate growth in their
Handled all closing trust fund accounts by returning any remaining revenue to client accordingly and prepare confidential, legal
documentation while adhering to policies, procedures and regulatory banking requirements.
Developed effective methods for researching and analyzing accuracy to ensure errors in data validate correctly for an overall impact on
profitability for the company.
Always open to assisting other teams or projects as needed.
Education and Training
AASProgress, , , Tarrant County College, , CityState2020
DiplomaSaint Augustine Catholic High School, , CityState2006
Activities and Honors
General ledger coding
Error & Resolution
Excellent Verbal & Written
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Tarrant County College
Saint Augustine Catholic High School
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Healthcare Claims Processing Specialist
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