LiveCareer-Resume

Student Assistant resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Sharp student with advanced understanding of customer needs. Dedicated to making real-world contributions by multi-tasking, managing projects and prioritizing customer needs. Dependable student with 3 years of experience in customer service environments. Pursuing Bachelors degree in Social Work with extensive understanding of communication, customer service and company needs and goals. Industrious and motivated to work independently and as team player.

Skills
  • Safety support
  • Loading and unloading
  • First Aid/CPR
  • Organization
  • Communication
  • Active listening
  • Work ethic
  • Time management
  • Materials handling and transport
  • Able to lift and carry 50lbs.
  • Stockroom procedures
  • Customer service
  • Problem resolution
  • Staging and sorting
  • Equipment operations
  • First aid certified
  • Communication and presentation
  • Customer service-oriented
  • Manufacturing and warehouse procedures
  • Safety awareness
  • Professional and mature
  • Individual and group instruction
  • Team work
Education and Training
Lamar State College - Port Arthur Port Arthur, TX Expected in 05/2022 Associate of Science : Social Work - GPA :
Memorial High School Port Arthur, TX Expected in 06/2020 High School Diploma : - GPA :
Experience
Coastal Carolina University - Student Assistant
Conway, SC, 02/2021 - Current
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Upheld privacy and security requirements established by the city HR regulatory agencies.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Liaised with management and instructors to receive constructive criticism for areas needing improvement.
  • Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
  • Used library and scholarly databases to locate reliable resources.
  • Obtained and organized files and research papers to make important documents easier to find.
  • Greeted patrons upon entrance to library and offered assistance with any needs or issues.
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Verified accurate recording of all lending transactions in library logs.
  • Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
  • Returned books to circulation by placing on proper shelves.
Inspiration Field - Crew Member
La Junta, CO, 06/2019 - 08/2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Marinated food items according to corporate-provided instructions and recipes.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Responded to emergency cleaning requests to meet client expectations.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
Inspiration Field - Crew Member
La Junta, CO, 12/2020 - 01/2021
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Operated cash register to receive payments and issue change with high degree of accuracy.
  • Pleasantly greeted and welcomed customers to establishment prior to taking food order.
  • Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
Common Spirit - Cashier
Williston, ND, 12/2019 - 09/2020
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Activities and Honors
  • Volleyball player for 4 years
  • 1x most improved volleyball player award
  • Cheerleader for 6 years
  • 1 out of 2 captains of the cheer team
  • 2x All-American cheerleader for UCA
  • Delta Gems Association for 2 years
  • CPR certified
  • Former cosmetologist student
  • 2x Texas scholarship winner

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Resume Overview

School Attended

  • Lamar State College - Port Arthur
  • Memorial High School

Job Titles Held:

  • Student Assistant
  • Crew Member
  • Crew Member
  • Cashier

Degrees

  • Associate of Science
  • High School Diploma

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