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Stockteam Associate Resume Example

Resume Score: 80%

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STOCKTEAM ASSOCIATE
Summary

Hard working reliable individual. I am always willing to learn. I have years of office and custer service skills. I have worked as a file clerk in a couple previous jobs i've been 100% accurate at. I have experience with cash handling and customer service. Uses of fax and copy machines.

Skills
  • Accuracy and Efficiency
  • Office support
  • Organization
  • Customer service
  • MS Office
  • Data Entry
  • Filing
  • Sort distribute mail
  • Answer Phones
Experience
Company Name | City, StateStockteam Associate07/2015 - Current
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Identified needs of customers promptly and efficiently.
  • Replenished inventory with focus on addressing customer needs.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Participated in year-end inventory and cycle counts through [Action] and [Action].
Company Name | City, StateHotel Front Desk Agent04/2012 - 06/2013
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Monitored reservations to track incoming parties and special events.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Managed all front desk operations for busy high-volume hotel.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Worked with Managers on Duty and Housekeeping to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Company Name | City, StateData Entry/File Clerk04/2007 - 10/2007
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
  • Accurately compiled, computed and verified data while resolving complex Client issues.
  • Accelerated paperwork processing 100% by developing more effective filing system.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Reduced physical document storage 100% by scanning and eliminating outdated records.
  • Updated departmental standard operating procedures and database to accurately reflect current practices.
  • Transferred completed work to Case Managers for review and approval.
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits.
  • Maintained quality levels above prescribed minimums to support team productivity and efficiency.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Processed confidential tax form information with care and precision.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Proofread documents, editing materials to correct grammar and spelling mistakes.
Company Name | City, StateSlot Fillbank/Frontline Cashier01/2000 - 10/2004
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Addressed and resolved guest complaints with friendly and level-headed assistance.
  • Performed cash count-out at end of each shift and addressed all queries from customers.
  • Kept register terminal area and store clean and orderly.
  • Worked closely with front-end staff to assist guests.
  • Trained new team members in cash register operation, cage cash procedures and guest service.
  • Learned roles of other departments to provide knowledge to guests and keep cash cage operational.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Supervisor for remediation.
  • Accurately handled over $400,000 bank daily in cash for Slot play tickets/cards for Slot Machine Attendants and guests.
  • Maintained high productivity by efficiently processing cash, slot tickets/cards, table game chips and voucher program sales/payments for guests.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
Education and Training
Davis High School | CityHigh School Diploma04/1989
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Davis High School

Job Titles Held:

  • Stockteam Associate
  • Hotel Front Desk Agent
  • Data Entry/File Clerk
  • Slot Fillbank/Frontline Cashier

Degrees

  • High School Diploma

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