Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
First aid and CPR certified
IEP familiarity
Behavioral improvements
Safety understanding
Skill building support
Education and Training
Artistic Beauty CollegeWestminster, CO, Expected in 11/2002 – –Associate of Arts:Cosmetology - GPA:
Brighton High SchoolBrighton, COExpected in 06/1999 – –High School Diploma: - GPA:
Experience
Ascension Health - Special Needs Bus Paraprofessional Bartlett, IL, 08/2019 - Current
Applied positive reinforcement to redirect negative behaviors.
Developed and strengthened good relationships with staff, students and families.
Offered students personalized educational, behavioral and emotional support.
Worked to be good role model to students by demonstrating positive behaviors, maintaining appropriate dress and showing solid work ethic.
Communicated and collaborated well with educators from various grade levels.
Greeted students and family members or caregivers at each stop.
Completed documentation and reports for incidents.
Responded to emergency situations by attending to students or administering first aid.
Updated attendance logs for daily routes.
Worked closely with others to provide the best environment possible for students.
Reviewed and followed Individual Education Program (IEP) plan for each student.
Maintained order on bus to prevent driver distraction.
Monitored all students throughout route for safety.
Seated students and secured seatbelts, harnesses or other protective devices.
Loaded and unloaded individuals in wheelchairs using motorized lift and securing wheelchair in place.
Assisted students with physical and mental limitations to safely get on and off bus.
Ascension Health - Cosmetologist Grosse Pointe Woods, MI, 01/2012 - Current
Answering phones, scheduling appointments and processing payments.
Double-checked inventories and staff stocking of treatment and sale areas.
Handled cash and credit card payments daily with consistent accuracy.
Keeping monthly budget.
Basic bookkeeping needs such as filing and maintaining clients' records.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Kept notes listing preferences and services provided to clients for quick reference.
Washed, colored, cut and styled hair for high volume of clients daily.
Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Boston Stoker - Cosmetologist Dayton, OH, 01/2003 - 12/2011
Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
Treated customers to extra services such as shampooing and head massage to promote loyalty.
Maintained relationships with long-term clients while handling up to 3-5 walk-in appointments daily.
Performed skin consultations, facials, microdermabrasion and acne treatments.
Beautified customers by performing facials and waxing.
Attended in-store product training with vendor representatives to increase product knowledge.
Demonstrated artistic techniques and product expertise to educate customers on makeup and skincare products.
Perfect Teeth - Office Manager City, STATE, 07/1999 - 04/2001
Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
Organized supply purchases, equipment upgrades and operating expenses.
Handled all office phone calls, correspondence and packages to keep hygienists and dentists free to focus on patients.
Coordinated office operations to secure team compliance to optimal patient protections and administrative requirements.
Tracked stocks of office supplies and reordered materials to meet expected dental patient loads.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
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