*Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in educational environment. Excellent reputation for resolving problems and improving satisfaction in the work environment.
Skills
Administrative support
Paperwork drafting
Business correspondence
Sorting and labeling
Workflow planning
Human relations and communications
Documentation and control
Filing and data archiving
Accounting familiarity
Meeting arrangements
Office management
Records management
Work History
Special Education Paraprofessional, 09/2013 - Current Calhoun Intermediate School District – Marshall, MI,
Provided student support through special accommodations, extra assistance and assessments.
Monitored student progress and behavior.
Built trust and rapport with students through positive reinforcement and strong communication skills.
Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Supported students in completing classwork and applying academic concepts.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Helped special education teachers determine specific needs for individuals with exceptional needs.
Maintained student-centered, supportive environment in delivering learning experiences.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Shift Supervisor, 02/2012 - Current E. A. Sween Company – Cold Spring, MN,
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Completed store opening and closing procedures, including setting up registers and checking products.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Applied security, safety and loss prevention strategies during shifts.
Trained new employees and delegated daily tasks and responsibilities.
Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Regulated pricing, inventory count and supply during shift hours.
Maintained stock of products and ordered new products when stock was running low.
Oversaw day-to-day activities of 1-4 employees in retail establishment, fostering inspiring atmosphere to optimize employee experiences.
Cultivated professional working relationships with peers, Pharmacy Technicians, Pharmacists, and vendors using various skills, including active listening and active problem solving.
Observed each team member to carry out duties and provided constructive criticism.
Collaborated with other leaders and executives to direct workflow and support operations.
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