Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Special needs
Behavioral plan management
IEP goals
Teacher assistance
Activities oversight
Classwork oversight
Excellent classroom management
Motivating students
MS Office
Inventory management
Planning and coordination
Communications
Team building
Relationship development
Problem resolution
Customer service
Administrative support
Organization
Business operations
Experience
10/2015 to Current
Special Education ParaprofessionalReed Union School District – Belvedere, CA,
Collaborated with the teacher to develop effective, individualized learning strategies.
Affirmatively communicated and promoted positive attitudes with every student.
Escorted students to the restroom, to the cafeteria, outside and on field trips.
Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition using manipulative and the Unique program.
Provided support to the students through specialized accommodations, extra assistance and educational assessments.
Met one-on-one with autism students, utilizing customized behavioral plans.
Managed class of 9 students when teacher stepped out of room.
Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
Advised the instructor regarding student behavior or issues that required immediate addressing.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Eliminated learning gaps and effectively instructed students by developing IEPs and using wide variety of teaching aids and motivational strategies.
Fostered relationships with students to increase engagement.
Organized and prepared instructional materials, communiqués, and reports.
05/2015 to 10/2015
Office AssistantOpen Lending – Irving, TX,
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Received and screened high volume of internal and external communications.
Managed reception and lobby area, greeted visitors and responded to requests for information.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Maintained business records by updating customer information.
Dispersed incoming mail to correct recipients throughout office.
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Served as central point of contact for all outside vendors needing to gain access to building.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Answered approximately hundreds of phone calls daily and pleasantly welcomed visitors to office.
Maintained office supplies inventory by checking stock and ordJessicag new supplies as needed.
Managed building access by supplying key cards to employees and visitors.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Offered diverse clerical support to office team members, including managing correspondence, answJessicag telephone calls and tracking documentation.
09/2011 to 05/2015
Medical Receptionist and PCTNortheast Georgia Health System Inc. – City, STATE,
Updated group medical records and technical library to support smooth office operations.
Supported administrative and healthcare staff with skilled clerical assistance such as ordJessicag supplies and organizing office inventories.
Maximized office efficiency by answJessicag more than 300 incoming calls per day to provide office information and transfer calls to desired personal.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Took messages from patients and promptly relayed to appropriate staff.
Observed strict HIPAA guidelines at all times according to company policy.
Straightened up the waiting room so that it remained neat and organized.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Answered multi-line phone system and directed callers to requested personnel and departments.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Greeted callers with enthusiasm, answJessicag all phone calls by second ring.
Education and Training
Expected in
: Surgical Technology Lanier Technical College - Oakwood, GA GPA:
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