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Special Education Paraprofessional Resume Example

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SPECIAL EDUCATION PARAPROFESSIONAL
Professional Summary

Paraprofessional offering 3 years in high school classrooms as well as SPED. Motivated to help individuals develop, learn and flourish. Strong background in people skills, as well as a strong work ethic. Always willing to learn, with a strong need to always help others.

Accomplishments

Morgan High School Employee of the Month

Skills

  • Social and group settings

  • Autism and spectrum disorders

  • Lesson plan implementation

  • Parental interaction

  • Instructional support

  • Conflict resolution techniques

  • Social development and integration

  • Classroom support

  • Educational assistance

  • Student Supervision

  • Special education

  • Verbal and written communication

  • Documentation

  • Teacher Support

  • Group and individual instruction

  • Schedule Management

  • Activity Planning

  • Differentiated instruction

Work History
Special Education Paraprofessional08/2018 to Current
Company Name – City, State
  • Provided student support through special accommodations, extra assistance and assessments.
  • Alerted instructor to student behavior or issues that needed to be addressed.
  • Accompanied students to restroom, on field trips, to cafeteria and to playground.
  • Oversaw class of 5 students when instructor was out of room.
  • Collaborated with teacher to create customized classroom environment that was integral to students' needs.
  • Supported teacher in development of individual learning strategies.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Supported the classroom teachers in implementing developmentally-appropriate curriculum for group of 5 students.
  • Led reading and arts and crafts lessons.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Facilitated group sessions and provided one-on-one support.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Monitored students on field trips by overseeing various tasks, including roll call and group movement to keep youths safe in public settings.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
  • Graded tests and papers and recorded grades for teaching staff.
  • Part of a 2 person team taking up to 5 students daily into the community to learn job skills.
  • Helped with all levels of special needs, including wheelchair users and non verbal.
  • Supervised on bus runs as needed.
  • Conducted orientation of Peer Tutors
  • Assisted frequently with lessons for students in shopping for the school bookstore.
  • Assisted as needed at other schools in special needs dept. during soft closure.
Meat Wrapper07/2015 to 08/2018
Company Name – City, State
  • Protected consumers by consistently following food handling and safety guidelines.
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Minimized spoilage by using first-in-first-out stock management processes.
  • Kept shelves and display cases organized, products fronted and expired items removed.
  • Replenished cases through shifts to maintain consistent sales.
  • Weighed, wrapped and labeled meat products for sale to grocery customers.
  • Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations.
  • Helped managers place accurate product orders by offering feedback on customers' current desires and purchasing trends.
  • Upheld department presentation standards with regular cleaning.
  • Unloaded new product from delivery vehicles and moved efficiently to cooler and freezer for proper storage.
  • Passed 6 inspections by closely adhering to safety and cleanliness standards and company processes.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Prepared 2 to 3 customized meat orders, cut requests and wholesale services daily.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Maintained inventory count on supplies
Customer Service Representative11/2005 to 01/2008
Company Name – City, State
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered constant flow of customer calls with up to 6 calls in queue per minute.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Educated customers on promotions to enhance sales.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended Gift Cards to customers, thoroughly explaining details.
  • Follow up on shipping issues, tracked packages, provide shipping updates
  • Put as lead on the floor after 1 year.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Described and explained details about Gift card options to inform customers and guide purchasing decisions.
  • Resolved customer complaints and addressed emergency requests and needs.
  • Performed various clerical duties by filing and faxing documents and creating customer databases.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped average of 20 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Referred complex issues relating to online order system or technology to help desk for further evaluation.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Documented and detailed calls and complaints using call center's CRM database.
Education
Bachelor of Arts: Dual Licensure in Special Education & K Through 8Expected in 04/2023Western Governor University - City
Bachelor of Science: Criminal Justice Forensic Pyschology2007Kaplan University- City, State
High School Diploma06/1988Newark Memorial High School- City, State
Certifications
  • RBT - Registered Behavior Technician
  • Registered Behavior Technician - BACB certified 2020
  • Adult CPR/AED and Child CPR, American Red Cross - 2020/2022
  • Aspen, Totem - 2019
  • With w/ Students w/ Special Needs, Alison - 2019
  • Parapro, Totem - 2020
  • Defensive Driver Training, Dept. Utah - 2020
  • Happy Class, Totem - 2020
  • Bullyology, Totem - 2020
  • Introduction to Community Psychology, Alison - 2020
  • Chillax, Totem - 2020
  • IEP Zen, Totem - 2020
  • Psychology - Biology and Behaviour, Alison - 2020
  • Psychology,, Perceiving the world around you, Alison - 2020
  • Suicide Prevention, Utah State Board of Education - 2020
  • Introduction to Modern Human Resource Management, Alison - 2020
  • Educational Psychology, Alison - 2020
  • Happy Class: Little Bird, Totem - 2020
  • Aspen on the Bus, Totem - 2020
  • Recognize and report Child Abuse, Prevent Child Abuse Utah - 2018
Additional Information

Gap in employment between 2008 and 2015. This is time taken to raise my children.

References:

Amber Gordon, Morgan Ut 801-829-8184 6yrs

Jo Phelps, Morgan, Ut 801-668-1454 3yrs

Denise Adams, Ogden,Ut 801-725-3776 3yrs

Danielle Horrocks, Morgan,Ut 801- 721-7024 14yrs

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Resume Overview

School Attended

  • Western Governor University
  • Kaplan University
  • Newark Memorial High School

Job Titles Held:

  • Special Education Paraprofessional
  • Meat Wrapper
  • Customer Service Representative

Degrees

  • Bachelor of Arts : Dual Licensure in Special Education & K Through 8 Expected in 04/2023
    Bachelor of Science : Criminal Justice Forensic Pyschology 2007
    High School Diploma 06/1988

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