Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Ambitious and detail-oriented individual with strong customer service skills and the ability to learn concepts quickly seeks employment in
Highlights
Professional and mature
Self-starter
Reliable and punctual
Excellent communication skills
Cheerful and energetic
Strong work ethic
Team player with positive attitude
Flexible and adaptive
Microsoft Office proficiency
Strong organizational skills
Experience
09/2015 to 02/2016Special Education ParaprofessionalLighthouse Academies | East Chicago, IN, Conducted small group and individual classroom activities based on differentiated learning needs. Helped prepare daily lesson plans for activities and lessons. Communicated effectively with educators from various grade levels. Established positive relationships with students, parents, fellow teachers and school administrators. Taught Edmark Reading to individual non-verbal students using Proloquo on an iPad devise. Enhanced lessons using Smart Board technology and computers.
06/2015 to 08/2015Telecommunications OfficerLoyola University Of Chicago Inc | Chicago, IL,
Received, screened and prioritized emergency (E911) and non-emergency telephone calls for service from the public requiring law enforcement, emergency medical service (EMS), or fire department attention and relay to officers or command personnel, as appropriate. Operated a multi-frequency radio and computer-aided dispatch system, accessed teletype, monitored alarms systems, operated playback tape recorders, operated TDD/TTY, operated security devices and other related communication equipment located throughout the Center. Continually demonstrated a high level of mental stability and professionalism.
01/2015 to 06/2015Cashier and Customer Service AssociateState Of Virginia | Shenandoah, VA,
Operated cash register with proficiency. Provided professional and courteous service at all times. Rotated stock to maintain freshness. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Assisted customers with store and product complaints. Processed and issued money orders for customers. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
08/2014 to 01/2015CashierVeterans Administration | Marion, IN, Helped customers select products that best fit their personal needs. Answered customers’ questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Processed all sales Operated cash register with proficiency.Marked clearance products with updated price tags. Bagged merchandise by following standard procedures.
05/2014 to 07/2014SecretaryCaliber Schools | Richmond, CA, Maintained the front desk and reception area in a neat and organized fashion.Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Created and maintained spreadsheets using advanced Excel functions. Recorded and filed patient data and medical records. Strictly followed all federal and state guidelines for release of information. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Scheduled patient appointments.Confirmed patient information, collected co-pays and verified insurance.
2014 to 05/2014Group Home Services DirectorCampbells | Norfolk, VA, Communicated with a variety of individuals and groups (e.g. residents, day program staff, supervisor, families, and consultants) in a professional and positive manner. Maintained confidentiality of residents per HIPAA policies, completed records and documentation (e.g.daily data collection, progress notes, medication administration records, etc). Maintained certifications in MANDT and CPR. Received, reviewed, processed, filed and submitted a variety of documents and reports accurately and in a timely manner. Oversaw the administration of medications prescribed by medical professionals. Managed daily operations of the group home. Served as an advocate for Group Home residents, supervising and assisting with their daily activities as they work towards their treatment goals.
05/2012 to 2014Assistant Group Home Services DirectorPaper Transport, Inc. | Green Bay, WI,
Communicated with a variety of individuals and groups (e.g. residents, day program staff, supervisor, families, and consultants) in a professional and positive manner. Maintained confidentiality of residents per HIPAA policies, completed records and documentation (e.g.daily data collection, progress notes, medication administration records, etc). Maintained certifications in MANDT and CPR. Received, reviewed, processed, filed and submitted a variety of documents and reports accurately and in a timely manner. Oversaw the administration of medications prescribed by medical professionals. Managed daily operations of the group home. Served as an advocate for Group Home residents, supervising and assisting with their daily activities as they work towards their treatment goals, while under the supervision of the Group Home Services Director.
09/2010 to 10/2011ParaprofessionalCircle K Stores, Inc. | Flagstaff, AZ,
Responsible for assisting in the implementation of daily programs under the direction of the teacher. Assisting in planning and preparing of the learning environment and preparing needed materials and supplies, supervising outside playground activities. Assisting with the operations of audio/visual aids (projectors, Smart Boards, etc.)
05/2010 to 09/2010Store ClerkFabrications | City, STATE,
Welcomed customers, maintained knowledge about the product and assist customers with the selection of merchandise. Answered the telephone in a pleasant and caring manner. Participated in counting the store's physical inventory. Reacted to all concerns of customers quickly and with a sense of importance. Maintained cleanliness of store, and manage cash transactions, and operated the cash register counted back accurate change.
07/2005 to 05/2010OwnerDaycare | City, STATE, Maintained daily records of activities, behaviors, meals and naps. Read stories to the children and taught them painting, drawing and crafts. Carefully monitored children's play activities.Routinely picked children up from school and activities. Escorted children on outings and trips to local parks and zoos. Upheld all CPR and Montana regulated certifications. Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers. Controlled administrative, operational, financial and logistical areas of facility. Maintained developmentally appropriate environment.Billed and managed client accounts. Planned weekly menus following nutritional and allergen guidelines. Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
07/2004 to 05/2012Relief ManagerEastern Montana Community Mental Health Center | City, STATE,
Encouraged individuals to participate in community activities and encouraged peer relationships. Maintained confidentiality of residents per HIPAA policies, completed records and documentation (e.g.daily data collection, progress notes, medication administration records, etc). Maintained certifications in MANDT and CPR. Ensured a clean, safe and orderly environment for residents by performing general cleaning and light housekeeping and assisting with meal preparation and clean up.
Education
Expected in 2002GED | GeneralCCDHS, Miles City, MTGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
