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Special Education Instructional Assistant resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
To obtain a position that will assist me in further developing my skill set, while at the same time caring for people in new and exciting ways.
Skills
  • Schedule management
  • Storytelling
  • Conflict resolution techniques
  • Organized
  • Certified Substitute Teacher
  • Public Speaking
  • Experience with Pastoral Care
  • Crisis intervention techniques
  • Culturally-sensitive
  • Strong interpersonal skills
  • Reliable 
  • Quick learner
  • Organized multi-tasker
  • Able to lift 50 pounds
  • Friendly and helpful
  • Cooperative
  • Compassionate
Education
Bethany Theological Seminary Richmond, IN Expected in 2013 Master of Divinity : Youth and Young Adults - GPA :

Anderson University IN, Expected in 2008 Bachelor of Arts : Christian Ministries - GPA : GPA: 3.30/4.00
  • 3.3 GPA
  • Majored in Christian Ministries
  • Member of Agathos Social Club
  • Dean's List Academic Achievement Award
Work History
Andover Public Schools - Special Education Instructional Assistant
Andover, MA, 06/2014 - 10/2014
  • Provided support to the classroom teacher and students.
  • Taught when the lead teacher absent.
  • Maintained order in the classroom.
  • Filed paperwork, organize/clean the classroom, and monitor lunch, recess, and arrival/dismissal.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
  • Led reading and arts and crafts lessons.
  • Assisted the classroom teacher in supervising snack time and indoor and outdoor play.
Buffalo Public Schools - Team Leader, Food Preparation and Customer Service Specialist
Buffalo, NY, 05/2013 - 09/2013
  • Cashier and customer service 
  • Food preparation and cooking 
  • Cleaning and organizing 
  • Inventory and stock 
  • Team leadership and oversight.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared fountain drinks and ice cream items.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Routinely moved and stocked food products weighing up to 50 pounds.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
  • Prepped items for later use to save staff time during busy hours.
Res-Care, Inc. - Substitute Teacher
Salina, KS, 04/2013 - 09/2013
  • Provide classroom leadership and management 
  • Provide help and instruction with various assignments
  • Monitor lunch, recess, and dismissal 
  • Taught in preschool and all the way up to 12th grade 
  • Taught a number of classes, including social studies, language arts, math, and science.
  • Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
  • Taught an average of 20 students per class.
  • Led reading and arts and crafts lessons.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
  • Maintained head count and attendance sheets.
  • Graded tests and papers and recorded grades for teaching staff.
  • Assigned homework assignments and quizzes and wrote corresponding keys.
First United Methodist Church - Youth Director
City, STATE, 07/2012 - 11/2012
  • Develop, organize, and lead a weekly youth ministry program
  • Implement and teach a regular youth Sunday School lesson plan and class 
  • Organize and lead various family and church friendly youth activities, such as movie nights and field trips 
  • Build relationships with parents and families of youth 
  • Preach, lead worship, and provide pastoral care.
Chick-Fil-A Of Greenwood Park Mall - Food Preparation and Customer Service Specialist
City, STATE, 04/2002 - 07/2011
  • Answered telephone calls and responded to inquiries.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Cleaned and organized eating, service, and kitchen areas
  • Cleaned and sterilized equipment and facilities
  • Cleaned garbage cans with water or steam
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Received and delivered quality products to restaurant from supply warehouse in a timely manner.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Kept dining room and kitchen area clean by performing cleaning and laundry duties
  • Kept ice bins filled
  • Performed all transactions in a cordial, efficient and professional manner
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
  • Prepared daily food items, and cooked simple foods and beverages
  • Prepared food items
  • Spoke with patrons to ensure satisfaction with food and service
  • Stocked service stations with items such as ice, napkins, and straws
  • Stocked, organized, and cleaned kitchens and cooking utensils
  • Stored food in designated containers and storage areas to prevent spoilage
  • Swept and scrubbed floors
  • Turned or stirred foods to ensure even cooking
  • Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
  • Weighed and measured ingredients
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Cooked and packaged batches of food, such as hamburgers and fried chicken
  • Emptied garbage to dump site
  • Ensured food was stored and cooked at correct temperature
  • Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
  • Managed guest checks, collected cash and processed credit cards
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed
  • Mopped floors and cleaned walk-in refrigerators and storage areas
  • Observed and tested foods using methods such as tasting, smelling, or piercing them with utensils
  • Operated large-volume cooking equipment such as grills, deep-fat fryers, and griddles
  • Provided excellent customer service
  • Requested and recorded customer orders, and computed bills
  • Consistently offered professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service and exceptional hospitality.
  • Conducted inventory and restocked items throughout the day.
  • Rectified guest complaints quickly and efficiently.
Accomplishments
  • Licensed Minister in the Church of the Brethren
  • Trained and Certified in Nonviolent Crisis Intervention 
Skills
arts, cooking, Customer Service, instruction, Inventory, leadership, Team leadership, math, organizing, teacher
Additional Information
  • ACHIEVEMENTS On the Anderson University Dean's List Three Times Licensed Minister in the Church of the Brethren Trained and Certified in Nonviolent Crisis Intervention INVOLVEMENT Volunteered with Youth for Christ in College Volunteered with Church Youth Group Went on two Mission Trips on High School Volunteer at Several Youth Spiritual Retreats Served on Student Leadership Team in Seminary for Three Years Youth Diretor Internship at First United Methodist Church Ministry Internship at Cedar Grove Church of the Brethren

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Resume Overview

School Attended

  • Bethany Theological Seminary
  • Anderson University

Job Titles Held:

  • Special Education Instructional Assistant
  • Team Leader, Food Preparation and Customer Service Specialist
  • Substitute Teacher
  • Youth Director
  • Food Preparation and Customer Service Specialist

Degrees

  • Master of Divinity
  • Bachelor of Arts

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