Sortation Associate resume example

• Scheduled patients for tests and consultations.
• Answered telephone calls to offer office information, answer questions and direct calls to staff.
• Increased office productivity by transcribing over 200 daily meetings and appointments and implementing organizational systems for documents.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Answered phone calls and messages for 200-physician and medical facilities, scheduling appointments and handling patient inquiries.
• Communicated information to patients regarding requirements for appointments and test preparation.
• Used electronic systems to enter provider orders and retrieve test results.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Received, recorded and addressed incoming and outgoing communication via telephone and email.

+ Edit or add your own

• Organized and maintained patient chart filing system to promote quick data finding for staff.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Developed network of medical professionals whose referrals led to average increase of 300 patients per quarter.
• Processed over 400 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
• Entered and processed patients' prescriptions into internal system.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

+ Edit or add your own

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

• Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
• Collected co-payments or full payments from customers.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Communicated directly with doctors offices via telephone, fax, and email.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Counted, measured, and compounded medications following standard procedures.

+ Edit or add your own

• Maintained drug inventory levels by ordering necessary medications and supplies.