Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Insightful and enthusiastic with experience directing and improving operations through effective team-work motivational strategies and strong policy enforcement. Always ready to jump in and lend a hand to better reach set goals. Talented leader with good approach to business planning and day-to-day problem-solving.

  • Production goal setting
  • Workplace safety
  • First Aid/CPR
  • Multitasking abilities
  • Strategic Planning
  • Verbal and written communication
  • Data Entry and Database Skills
  • Motivated Team Player
Work History
Sortation Associate, 10/2020 - Current
Baumhowers Victory Grill Hoover, AL,
  • Applied industry safety standards, including Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
  • Completed RCRA and DOT Hazwaste Shipper (EHS) training programs, expanding knowledge in Hazwaste , Donations and Destroy procedures.
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Loaded and unloaded trucks
  • Operated PC and RF-based computer systems for inventory management.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Attached labels to finalized products before shipment
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents
  • Informed management immediately of sorting issues, conveyor problems and safety concerns.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Wrapped pallets in shrink wrap prior to loading.
  • Moved and lifted heavy loads of merchandise using pallet jack safely and efficiently.
  • Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
  • Removed soil, debris and other materials from spill sites and placed in appropriate containers.
  • Moved and loaded drums and containers weighing as much as 55 pounds.
  • Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
  • Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
  • Executed safe handling to minimize exposure to internal and external hazardous material with precautious measures.
  • Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
  • Recorded numbers of containers stored at disposal sites, specifying amounts or types of equipment or waste disposed.
  • Managed disposal of non-hazardous and special waste materials.
  • Maintained inspection-ready manifest documentation for review.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Updated daily logs with regular shift activities and incident details.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Performed inventory control, such as counting and stocking merchandise.
  • Maintained high-level work standard achieving high accuracy sorting and processing.
  • Provided reports and workflow statuses on time to management.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used coordination and planning skills to achieve results according to schedule.
Server Shift Leader, 07/2017 - 05/2020
Keurig Dr Pepper Findlay, OH,
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Managed food resources, memorized orders and coordinated service in 50-table restaurant.
  • Greeted and maintained relationships with regular customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to Claire top-quality service and minimize complaints.
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders, to confirm deliveries to correct rooms.
  • Motivated staff to perform at peak efficiency and quality.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Maximized quality assurance by completing frequent checks of line.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to Claire optimal performance.
  • Monitored security and handled incidents calmly.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Led and directed team members on effective methods, operations and procedures.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Machine Operator, 10/2015 - 08/2017
TDK Ferrites City, STATE,
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for grinding operations.
  • Maximized productivity by keeping detailed production records and identifying hold-ups.
  • Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Maintained machines within work area, complying with company and OSHA safety rules and regulations.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
  • Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
High School Diploma: , Expected in 05/2012
Duncan High School - Duncan, OK

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School Attended

  • Duncan High School

Job Titles Held:

  • Sortation Associate
  • Server Shift Leader
  • Machine Operator


  • High School Diploma

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