Insightful and enthusiastic with experience directing and improving operations through effective team-work motivational strategies and strong policy enforcement. Always ready to jump in and lend a hand to better reach set goals. Talented leader with good approach to business planning and day-to-day problem-solving.
Applied industry safety standards, including Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
Completed RCRA and DOT Hazwaste Shipper (EHS) training programs, expanding knowledge in Hazwaste , Donations and Destroy procedures.
Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
Loaded and unloaded trucks
Operated PC and RF-based computer systems for inventory management.
Moved pallets and packing material to designated vacant storage areas for operational safety.
Attached labels to finalized products before shipment
Shipped material and performed boxing, packing, labeling and preparation of any related documents
Informed management immediately of sorting issues, conveyor problems and safety concerns.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Operated RF scanners to track merchandise and verify contents of containers.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Consistently lifted materials weighing as much as 50 pounds.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Wrapped pallets in shrink wrap prior to loading.
Moved and lifted heavy loads of merchandise using pallet jack safely and efficiently.
Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
Removed soil, debris and other materials from spill sites and placed in appropriate containers.
Moved and loaded drums and containers weighing as much as 55 pounds.
Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
Executed safe handling to minimize exposure to internal and external hazardous material with precautious measures.
Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
Recorded numbers of containers stored at disposal sites, specifying amounts or types of equipment or waste disposed.
Managed disposal of non-hazardous and special waste materials.
Maintained inspection-ready manifest documentation for review.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Updated daily logs with regular shift activities and incident details.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Performed inventory control, such as counting and stocking merchandise.
Maintained high-level work standard achieving high accuracy sorting and processing.
Provided reports and workflow statuses on time to management.
Maintained energy and enthusiasm in fast-paced environment.
Exceeded goals through effective task prioritization and great work ethic.
Identified issues, analyzed information and provided solutions to problems.
Used coordination and planning skills to achieve results according to schedule.
Server Shift Leader, 07/2017 - 05/2020 Keurig Dr Pepper – Findlay, OH,
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Managed food resources, memorized orders and coordinated service in 50-table restaurant.
Greeted and maintained relationships with regular customers.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to Claire top-quality service and minimize complaints.
Added food items, dishes, beverages and utensils to trays and immediately distributed orders, to confirm deliveries to correct rooms.
Motivated staff to perform at peak efficiency and quality.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Maximized quality assurance by completing frequent checks of line.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to Claire optimal performance.
Monitored security and handled incidents calmly.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Led and directed team members on effective methods, operations and procedures.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Machine Operator, 10/2015 - 08/2017 TDK Ferrites – City, STATE,
Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
Calibrated, tested, and adjusted machine settings or controls in preparation for grinding operations.
Maximized productivity by keeping detailed production records and identifying hold-ups.
Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
Maintained machines within work area, complying with company and OSHA safety rules and regulations.
Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
Education
High School Diploma: , Expected in 05/2012 - Duncan High School - Duncan, OK GPA:
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