- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated and focused Receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
- Telephone (multi-line) and reception techniques
- Correspondence, mail processing
- Managing/filing patient records
- Appointment scheduling
- Patient billing (electronic, manual) CMS-1500
- Insurance Billing/ ICD-9 & CPT Coding
- Medical Manager (Computerized Patient Database)
- Office 2000: WORD, EXCEL, and POWERPOINT
- Medical Keyboarding (typing 45wpm)
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Sortation Associate, 11/2016 to Current
Palomar Health – Vista, CA,
- Sorting packages based on size and destination.
- Building pallets, wrapping pallets, transporting pallets with pallet jack, and sorting packages and pallets.
- You can expect to handle packages from small envelopes to boxes ranging up to 49 pounds.
- Manually wrapping finished pallets
Call Center Operator, 10/2015 to 04/2016
Wesley Enhanced Living – Ottsville, PA,
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
Call Center Operator/Scheduler, 06/2014 to 07/2015
Near North Health Services – City, STATE,
- Scheduled appointments for patients, reviewed appointment date, time, location, and provider's name with caller.
- Answered telephone promptly and in a polite and professional manner.
- Obtained and entered accurate demographic information into Next Gen (address, telephone
number, name of insurance or self-pay status).
Home care Aide, 05/2009 to 06/2015
Community Care Systems Inc – City, STATE,
- Provide health care services in patients residences
- Perform domestic and household tasks
- Transport and accompany patients to doctors office or to hospital
- Provide companionship and basic emotional or psychological support
Customer Service/Call Center Agent, 01/2007 to 01/2008
Computershare Fund Services – City, STATE,
- Promptly respond to telephone inquiries and ensure that clients' needs are met with accuracy and professionalism.
- Listen actively and probe to determine the needs.
- Maintain shareholder accounts on the appropriate systems
Tax Preparer/Receptionist, 2001 to 03/2004
Liberty Tax Service – City, STATE,
- Prepared state and federal taxes, introduced customers to the products and services that the company offered, answered telephones, gave customers telephone numbers to the IRS.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained the front desk and reception area in a neat and organized fashion.
Tax Preparer/Receptionist, 1999 to 03/2007
Jackson Hewitt Tax Service – City, STATE,
- Prepared state and federal taxes, introduced customers to the products and services that the company offered, answered telephones, gave customers telephone numbers to the IRS.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Maintained the front desk and reception area in a neat and organized fashion.
Associate of Arts: Health Care Administration, Expected in 2015
University of Phoenix Online Education - Chicago, IL
GPA:
: Medical Administrative Assistant, Expected in 2008
Everest College - Chicago, IL
GPA:
Diploma
: Medical Office Assistant, Expected in 2003
College of Office Technology - Chicago, IL
GPA:
Certificate
Bachelor of Arts: Business Administration, Expected in 2018
Columbia College of Missouri - Gurnee, IL
GPA:
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