LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Dedicated and focused Receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
  • Telephone (multi-line) and reception techniques
  • Correspondence, mail processing
  • Managing/filing patient records
  • Appointment scheduling
  • Patient billing (electronic, manual) CMS-1500
  • Insurance Billing/ ICD-9 & CPT Coding
  • Medical Manager (Computerized Patient Database)
  • Office 2000: WORD, EXCEL, and POWERPOINT
  • Medical Keyboarding (typing 45wpm)
Experience
Sortation Associate, 11/2016 to Current
Palomar HealthVista, CA,
  • Sorting packages based on size and destination.
  • Building pallets, wrapping pallets, transporting pallets with pallet jack, and sorting packages and pallets.
  • You can expect to handle packages from small envelopes to boxes ranging up to 49 pounds.
  • Manually wrapping finished pallets 
Call Center Operator, 10/2015 to 04/2016
Wesley Enhanced LivingOttsville, PA,
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
Call Center Operator/Scheduler, 06/2014 to 07/2015
Near North Health ServicesCity, STATE,
  • Scheduled appointments for patients, reviewed appointment date, time, location, and provider's name with caller. 
  • Answered telephone promptly and in a polite and professional manner.
  • Obtained and entered accurate demographic information into Next Gen (address, telephone number, name of insurance or self-pay status).
Home care Aide, 05/2009 to 06/2015
Community Care Systems IncCity, STATE,
  • Provide health care services in patients residences
  • Perform domestic and household tasks
  • Transport and accompany patients to doctors office or to hospital
  • Provide companionship and basic emotional or psychological support
Customer Service/Call Center Agent, 01/2007 to 01/2008
Computershare Fund ServicesCity, STATE,
  • Promptly respond to telephone inquiries and ensure that clients' needs are met with accuracy and professionalism.
  • Listen actively and probe to determine the needs.
  • Maintain shareholder accounts on the appropriate systems
Tax Preparer/Receptionist, 2001 to 03/2004
Liberty Tax ServiceCity, STATE,
  • Prepared state and federal taxes, introduced customers to the products and services that the company offered, answered telephones, gave customers telephone numbers to the IRS.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
Tax Preparer/Receptionist, 1999 to 03/2007
Jackson Hewitt Tax ServiceCity, STATE,
  • Prepared state and federal taxes, introduced customers to the products and services that the company offered, answered telephones, gave customers telephone numbers to the IRS.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
Education
Associate of Arts: Health Care Administration, Expected in 2015
University of Phoenix Online Education - Chicago, IL
GPA:
: Medical Administrative Assistant, Expected in 2008
Everest College - Chicago, IL
GPA:
Diploma
: Medical Office Assistant, Expected in 2003
College of Office Technology - Chicago, IL
GPA:
Certificate
Bachelor of Arts: Business Administration, Expected in 2018
Columbia College of Missouri - Gurnee, IL
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • University of Phoenix Online Education
  • Everest College
  • College of Office Technology
  • Columbia College of Missouri

Job Titles Held:

  • Sortation Associate
  • Call Center Operator
  • Call Center Operator/Scheduler
  • Home care Aide
  • Customer Service/Call Center Agent
  • Tax Preparer/Receptionist
  • Tax Preparer/Receptionist

Degrees

  • Associate of Arts
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: