Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

As a young enthusiastic teenager having had multiple jobs while in high school from working on the weekends at a tire shop and in a medical office after school during the week organizing patients files and then switching to the fast-food industry, and then finishing high school I tried being a security guard \ event setup team member. Looking for more steady constant work in a set location I pursued a position as a warehouseman at a distribution center picking up key functions in receiving and shipping and entire aspect of the business, so after a couple of yrs when the opportunity presented it self I jumped at the opportunity To learn more about the business from the store level , the Wal-Mart mngt team noticing my knowledge that I brang quickly exceled me to different key positions in development of customer skills and customer experience which threw determination of moving up the ranks I was awarded the position of Asst STR. Mr overnight and overseeing a group of 80 was an awarding achievement . While looking into the future and the path I choosed I reevaluated possible change I had decided to take a different path and joined a pest control company again starting at the bottom I quickly made lot of progress and was even highly awarded top honors after my first year , just by displaying the skill set I approach in everything I do but had hit a road block and then came to the conclusion of needing to obtain more knowledge in order to advance in my new career path and first started off with HVAC &R entry level course and the continued my knowledge with just finishing Electrical Technician course, so looking for quick employment during school I noticed the many opportunities that Amazon offers , so with all that coming into play I'm looking to switch the roles an play more of a maintenance position while working in a safe manner but contributing to to the team and completeing tasks in a set timeline , the eagerness to learn more of the hands on aspect in the field in a commercial setting.

  • Flexible & Adaptable
  • Training & Development
  • Basic math
  • Responsible
  • Self-motivated professional
  • Maintenance & Repair
  • Teamwork
  • Planning and Coordination
  • Interpersonal Communication
  • Supervision
  • First Aid/CPR
Work History
Sort Specialist Associate, 03/2021 to Current
Terminix Global, IncWaterbury, CT,
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Coordinated warehouse organization scheme and product placements.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Operated Type and Type equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
  • Sorted and delivered materials to different work areas and staff.
  • Drove productivity and process efficiency through Action.
Termite Technician, 08/2013 to 02/2017
Peabody Essex MuseumSalem, MA,
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
  • Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
  • Achieved consistent Number% customer satisfaction rate.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Performed Number pest control applications during Year.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Utilized site data and diagrams to identify optimal treatment plans and prevent recurrence of infestation.
  • Attended company workshops and seminars to learn about most up-to-date information and methods regarding pest control.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Factored in current climate and property specifications when preparing and applying chemicals.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Inspected all equipment for proper functionality to effectively facilitate application.
  • Completed over Number site inspections each month.
  • Removed debris such as webs and nests from property to support comprehensive pest control strategies.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Uncovered structural issues caused by termites and notified customer.
  • Fostered excellent service leading to average of Number positive online reviews in Timeframe.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Provided free home inspections to potential clients in effort to increase company exposure and business leads.
  • Drove to customer residences and places of business to inspect for pests.
  • Earned strong positive feedback from customers demonstrated through positive social media reviews.
  • Drafted and completed service agreements with high level of accuracy.
  • Created access to infested locations by cutting or boring into buildings.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
Assistant Store Manager, 08/2002 to 02/2013
John Crane IncBoston, MA,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Analyzed and interpreted store trends to facilitate planning.
Warehouse Associate, 05/1998 to 03/2000
Kellwood - IndustryCity, STATE,
  • Wrapped pallets in shrink wrap prior to loading.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Consistently lifted materials weighing as much as Number pounds.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.
  • Simplified shipping and receiving processes for improved workflow.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Performed inventory control, such as counting and stocking merchandise.

+ Edit or add your own

  • Volunteered to assist Job title with Type projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Worked safely around moving machinery.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Compared received packages against shipping documents.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Assembled and filled more than Number shipments per day and prepared all shipping documentation.
  • Completed over Number customer orders each day in warehouse setting.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Certificate: Auto 101 , Automotive Brake And Suspension Systems, Expected in 08/2002
Rio Hondo College - Whittier, CA,
Certificate: Office Assistant, Expected in 09/2000
East Los Angeles Occupational Center - Los Angeles, CA
Certificate: Windows 98, Expected in 06/2000
East Los Angeles College - Monterey Park, CA
Certification: Heating, Air Conditioning, And Refrigeration Installation And Repair, Expected in 08/2019
UEI College- West Covina , Ca. - West Covina, CA,
Certification: Electrical Technician, Expected in 07/2021
UEI College - West Covina, Ca. - West Covina, CA,

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School Attended

  • Rio Hondo College
  • East Los Angeles Occupational Center
  • East Los Angeles College
  • UEI College- West Covina , Ca.
  • UEI College - West Covina, Ca.

Job Titles Held:

  • Sort Specialist Associate
  • Termite Technician
  • Assistant Store Manager
  • Warehouse Associate


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