Accomplished ten years of working directly with the public through multiple corporations. Attained strong people development skills, strategic-planning, time management, professionalism, and most importantly how to exceed any task.
Strong Leader Business Management Exceptional communication skills |
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2007 the youngest person promoted to Store Manager of a 1.0 million store.
Won best audit for inventory within first year as a manager in 2008.
Won 100% customer service satisfaction award in 2008.
2008 promoted to Market Manager and higher volume stores, with full responsibility of 2 additional stores.
First manager to ever receive Coach of the Year award in 2009 for hiring, training, promoting the most employees, and having the best inventory audit.
Won 100% customer service satisfaction award in 2009.
2009 won top percentage profit award over the year prior.
2009 won top dollar profit award over the year prior.
2011 had top reservation sales and membership sign ups, within my first year with the company.
2012 completed Licensing Training by passing Series 6, 66, and Life Insurance with the State of California exams, within my first year as a banker.
2012, 2013, and 2014 contributed to the banks perfect audit award by following all bank policies and regulations.
2014 promoted to Small Business Specialist Banker working directly with local businesses.
2014 had the most credit cards approved in the district, which included over 70 bankers.
2013 and 2014 the only employee to achieve High Meets on annual review.
2014-2015 maintained a straight A student, while employed full-time and first year back since 6 years.
2015 participated in branch movement from P&L level 3 to P&L level 1, by increasing sales and deposit growth.
Engaging in customer relationship needs by building trust. Meeting client's retirement goals, financial goals, and future money planning. Working with businesses to encourage Chase products and helping meet their expectations. Responsible for producing monthly sales goals and protecting all client information by following the firm's regulations.
Helping clients reach financial goals and recommending products which best fit customer needs.
Exceeded company's duties as a manager by goal setting, leading in recommending customers to reserve new games and also signing up with game membership. Explaining to clients the game knowledge and experimenting new systems. Handling all manager tasks, hiring, training, and promoting.
Mastered previous market, promoted to a higher volume market to build on the additional techniques.
Promoted to Market Manager, which consisted of monitoring over 2 additional stores. Conducted weekly reviews with managers and employees. Worked with district manager for market needs for additional personnel and sales goals. Managed to become top producing market above all other markets.
Full control of hiring, training, promoting, executing all company's policies and marketing.
Transferred stores to get closer to home. Guided my first Regional Vice President visit from executives as the acting manager.
Focused on executing companies strategies and followed all guidelines in order to become a store manager. Excelled companies operations. Handled store duties as acting manager for weeks while store manager was on leave.
Out of 10 students working through a ROP school program and competing for a part-time position, at age 15, was the only one hired. Focused on customer service and selling skills. Trained to recommend add on merchandise, for example, shoe cleaner, shoe laces, socks, apparel, hats, and additional shoes.
Decided to return to school after being gone for many years. Currently enrolled in a Bachelors degree program for Criminal Justice. Law School will be my next step as pursuing my dream to become a Lawyer.
Attended 2 semesters right out of High School, joined sorority Phi Sigma Sigma and carried the Social Chair on Board of Directors. Pursued carrier and discontinued school.
Committed to the job, determined to finish what I start, motivated to do my best, open-minded to whatever is thrown my way, and understanding to others.
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