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Shipping & Receiving Specialist Resume Example

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SHIPPING & RECEIVING SPECIALIST
Summary

Organized warehouse specialist/trainer with 5+ years of leadership experience within the logistics industry.

Possessing a high ability to multitask and working productively under pressure. Maintaining open communication with an emphasis on positive interpersonal relations.

With a dedication to streamlining organization and maintaining operational efficiency.

Reliable, hard working and professional individual with training in scheduling/receiving shipments, problem solving, maintaining positive customer & vendor relationships, ordering and supplying stores with necessary equipment for daily operations.

Skills
  • Shipping coordination
  • Quality assurance
  • Rapport and relationship building
  • Inventory organization
  • New employee development & training
  • Route planning
Experience
05/2014 to Current
Shipping & Receiving SpecialistCompany Name － City, State
  • Operated lift and hand trucks to transfer materials to and from target areas
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests
  • Unpacking and examining incoming shipments to confirm consistency with records and routed materials to appropriate department
  • Prepared shipments for postage through careful packing, sealing and labeling of materials
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials through freight
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements
  • Determined best shipping method for materials, considering shipping procedures, routes and rates
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives
  • Consulted price lists to calculate costs, such as shipping & storage charges
  • Directed materials routing by preparing accurate shipping orders and bills of lading
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes
  • Promoted improvements in process efficiency and productivity by having weekly group staff meetings and monthly one on ones
  • Determined most effective method of shipment for standard ground, first class and freight packages based on budgetary and time requirements
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required
  • Maintained productivity goals by organizing and transferring incoming shipments using manual and electric equipment
  • Utilized UPS Worldship, Campus Ship, Celerant & Microsoft Excel to organize and maintain shipment records, including financial records, payment authorizations and inventory data
  • Performed inventories on main floor and back stock areas weekly and addressing discrepancies to maintain up to date record keeping validity
  • Performed monthly safety inspections, within the warehouse floor and in surrounding suites and areas within the campus. As well as performing safety presentations to new hires
  • Training new employees on basic functions of supply inventory, freight scheduling, receiving and allocating invoices, emailing vendors and stores to provide quality great customer service
  • Maintaining & providing outstanding customer service with vendors, stores and shipping carriers
09/2013 to 04/2014
Shift SupervisorCompany Name － City, State
  • Completed opening and closing duties to facilitate business operations
  • Assisted store management with meeting standards of service and quality in daily operations
  • Provided top product shipment delivery quality control and eliminated downtime to maximize revenue
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
  • Answered and resolved customer questions and concerns
  • Collaborated with team members to improve performance and implement training updates
  • Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within
  • Assisted the general manager during assigned periods and provided training where applicable
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards
  • Motivated team members to complete assigned tasks and perform at exceptional levels
  • Performed store opening and closing procedures, including setting up registers and checking products
  • Resolved customer complaints and reported issues to senior management
06/2010 to 08/2013
Cashier SpecialistCompany Name － City, State
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues
  • Learned roles of other departments to provide coverage and keep store operational
  • Trained new team members in cash register operation, stock procedures and customer service
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals
  • Worked closely with front-end staff to assist customers
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction
  • Counted product stock to maintain inventory records
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Checked in new merchandise and added to shelves in accordance with planograms and stock rotation policies
Education and Training
05/2003
High School DiplomaPpep Tec - Victor Soltero Learning Center － City, State
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Resume Overview

School Attended

  • Ppep Tec - Victor Soltero Learning Center

Job Titles Held:

  • Shipping & Receiving Specialist
  • Shift Supervisor
  • Cashier Specialist

Degrees

  • High School Diploma

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