Shipping Receiving Retail Sales Clerk Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Several years experience in receiving and inventory analysis. Also, over 20 years of personal experience with animals and the farm life, whether it be my own animals, or working along side animal care professionals.

  • Production scheduling
  • Strategic planner
  • Customer relationship management
  • Inventory tracking
  • Shipment consolidations planning
  • Safety and compliance
  • Package preparation
  • Shipping coordination
  • Troubleshooting
  • Active listening
  • Meticulous and organized
  • Organization and efficiency
  • Office equipment operations
  • Multi-line telephone skills
  • Multitasking and prioritization
  • Tech-savvy
  • Security understanding
  • Service-oriented mindset
09/2019 to Current
Shipping & Receiving/Retail Sales Clerk Trugreen Trumbauersville, PA,
  • Reviewed and followed pick sheets to prepare, pack and scan orders.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Tagged and stored product inventory in correct areas and locations.
  • Organized storage areas to maximize movement and minimize labor.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Obtained required documentation to move cargo onward.
  • Input weights, charges, discrepancies and other data in computer software.
  • Received, processed and reshelved returned products to facilitate accurate inventory.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Handled all delegated tasks, including background checks and state forms.
08/2008 to 02/2016
Receiver/Inventory Control Specialist Tuttle-Click Automotive Irvine, CA,
  • Maintained work areas in organized, safe and clean manner.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Reviewed work orders to check correctness of deliveries.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Performed scheduled inventory counts and supply audits.
  • Coordinated inventory, stocking, and ordering.
  • Secured items and packages for transport to alleviate damage.
  • Completed forecasts to determine needed inventory.
  • Met store customers on floor and discussed needs.
02/2008 to 06/2008
Dog Handler Camp Charlie Pet Service City, STATE,
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Cared for pets during owners' absences.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Maintained clean driving record and provided reliable pick-ups and drop-offs for customers.
  • Fed animals twice daily and refilled water dish frequently with fresh supply.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Reported dog behavior issues and medical concerns to owner for prompt resolution.
  • Took pets on regular bathroom breaks.
11/2005 to 08/2007
On-Call Receptionist Kaiser Permanente City, STATE,
  • Answered high volume of telephone calls to offer operational information and help with specific health issues.
  • Checked in guests and collected payments, and directed to appropriate waiting area.
  • Researched issues between different databases to collect important information and resolve questions.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained professional tone at all times, including during peak rush hours.
  • Gathered, sorted, distributed and sent mail and packages.
  • Scheduled patients appointments for health care staff.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled mail collecting and distributing duties, including patient files.
  • Collected and processed lab specimens for patient and lab.
Education and Training
Expected in
: Biology
Long Beach City College - Long Beach, CA
Expected in
: Veterinary Technology
Penn Foster College - Scottsdale, AZ

Currently enrolled in their online Vet Tech program.

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Resume Overview

School Attended
  • Long Beach City College
  • Penn Foster College
Job Titles Held:
  • Shipping & Receiving/Retail Sales Clerk
  • Receiver/Inventory Control Specialist
  • Dog Handler
  • On-Call Receptionist
  • Some College (No Degree)
  • Some College (No Degree)

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