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Shipping Receiving / Assistant Warehouse Manager Resume Example

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SHIPPING RECEIVING / ASSISTANT WAREHOUSE MANAGER
Summary

Skilled Logistics and Supply Chain Professional.
Expert in Customer Service & Customer Retention. Excellent computer skills with extensive software proficiency covering a wide variety of applications including SAP and IMS systems. Highly motivated self-starter who takes initiative with minimal supervision. Result-driven achiever with exemplary planning and organizational skills along with a high degree of detail orientation. Energetic performer consistently cited for immense passion for work, sunny disposition and upbeat positive attitude.

Skills
  • Logistics
  • Supply Chain Management
  • Mentoring and training
  • Verbal and written communication
  • Inventory control
  • Dependable and reliable
  • Adaptive team player
  • Quality assurance controls
  • Mergers and acquisitions knowledge
  • Team building
  • Customer service
  • Document control
  • Troubleshooting and problem solving
  • Computer proficiency
  • Customer relationship management
  • Microsoft Office expertise
  • Organizational Management
  • Analytical
  • High-pressure environments
  • Dedicated
Experience
Shipping Receiving / Assistant Warehouse Manager06/2019 to CurrentCompany NameCity, State
  • Expanded and optimized transporation operations with intimate knowledge of all DOT compliance, driving regulations and meticulous record keeping requirements. Conducting strict safety audits, quarterly inspections, maintaining vehicle supplies and facilitating immediate repairs and maintenance work increased and sustained safe driver record to 97%.
  • Managed and executed risk management projects to determine deficiencies and appropriate corrective actions.
  • Methodically picked, packed and labeled merchandise to prepare for shipment.
  • Pulling order Order over [Number] shipments per day in [Number] square foot warehouse environment.
  • Inspect inbound shipment from multiple sources (TL/LTL/Parcel) comparing shipment contents with paperwork, creating carrier claims for damages overages or shortages, printing purchases order and nothing OSD/Claims for purchasing/accounting.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Warehouse Manager08/2018 to 05/2019Company NameCity, State
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Supervised 20+ employees in receipt and storage of a variety of products.
  • Oversaw all production, quality control and material handling operations and made improvements as needed.
  • Reconciled accounting records including shipping and receiving logs and purchase orders.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Achieved notable results as member of the Safety Committee
  • Developed emergency and standard operating procedures for receiving, handling, storing, shipping and salvaging products.
  • Communicated audit findings by preparing and disseminating final reports to [Job title]s.
Account Manager08/2017 to 08/2018Company NameCity, State
  • Examined incoming and outgoing shipmentsto verify quantity and quality, returning unacceptable shipments to customers and suppliers for refunds or replacement.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records..
  • Communicated with customers as soon as issues arose to immediately determine resolution before problem escalated.
  • Received orders via phone, mail, fax and internet daily.
  • Prepared, completed and processed customer account forms and database changes.
  • Escalated customer concerns, storage issues and inventory requirements to supervisors.
  • Assisted over 50 clients per day through email, phone, online presentations, screen-share .
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
  • Created and implemented process improvements to reduce workloads and shipping errors.
  • Consulted with long-term, new and prospective vendors to understand needs and propose ideal solutions.
  • Managed all paperwork and accurately filed each piece alphabetically and according to significance.
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
Product Coordinator03/2008 to 08/2017Company NameCity, State
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Sold various products by explaining unique features and educating Project Managers on proper application.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
Education and Training
Associate of Science: Supply Chain Management2010Seminole State College of FloridaCity, State
High School Diploma2007William R Boone High SchoolCity, State
Certifications
  • First Aid/CPR
  • OSHA10
  • Forklift Operator
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Resume Overview

School Attended

  • Seminole State College of Florida
  • William R Boone High School

Job Titles Held:

  • Shipping Receiving / Assistant Warehouse Manager
  • Warehouse Manager
  • Account Manager
  • Product Coordinator

Degrees

  • Associate of Science : Supply Chain Management 2010
    High School Diploma 2007

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