Shipping And Receiving Logistics Supervisor resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated employee known for punctuality, and pursuing options where good customer service and positive attitude will make a difference. Hardworking and reliable with strong abilities in multitasking and delivery. Highly organized, and proactive with team-oriented mentality. Meticulous and systematic. Comfortable handling orders and coordinating distributions with team. Competent managing warehouse operations, organizing workflows, and maximizing quality at all levels. Skilled at monitoring work quality and production levels to keep operations orderly, efficient, and policy-compliant. History of enhancing storage and logistics operations to keep facility responsive to changing demands. Knowledgeable in LEAN, Kaizen, and 6Sigma compliance. Organized and motivated. Ability to apply time management and organizational skills in various environments. Results-focused with strengths in time management, forecasting, and delivery. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Strives to increase productivity through moral and accountability. Safety conscience with knowledge of FirstAid, Poison Control, and CPR.

  • Mentoring and training
  • Planning production
  • Safety standards
  • Production Waste Control
  • Logistics oversight
  • Budget controls
  • Database documentation
  • Microsoft Office
  • WMS- Infor, AS400, Siteline
  • Training & Development
  • Inventory Control
  • Shipping LTL, Direct Ship, Hot Shot
  • Lean, Kaizen, 6Sigma
  • Inventory Audit
  • Vendor Ordering
  • Office Management
Shipping and Receiving/Logistics Supervisor, 01/2016 - 01/2021
Rentokil Initial Newnan, GA,
  • Managed department priorities and provided leadership for on-time delivery production
  • Oversaw staff to prepare production cycles on time using specified requirements.
  • Organized training for production staff to achieve performance objectives with quality instruction.
  • Balanced quality, productivity, cost, safety and morale to boost performance in production.
  • Maintained accurate accountability level for deliveries through forecasting.
  • Checked paperwork and freight condition to determine optimal loading and unloading sequences.
  • Adhered to company audit rules during inventory counts with 98% accuracy.
  • Oversaw shipping and receiving activities, accomplishing customer pick rate of 99% by monitoring zone separation.
  • Improved efficiency by 50% through supervision of 12 staff working in warehouse.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Use processes Lean, Kaizen, and 6Sigma to increase P&L ratios, time management, goal specifications, inventory contor, and execution.
Field Operations Manager, 07/2013 - 01/2016
Ashley Furniture Modesto, CA,
  • Monitored work of 50 employees, including 25 direct reports.
  • Collaborated with managers to assess needs, and develop program plans.
  • Evaluated site work and developed improvement plans.
  • Conducted daily inspections, recorded marker readings, documented mechanical issues, and provided equipment repairs.
  • Proposed, developed, and managed employee recognition programs.
  • Maintained 100% operating efficiency at all worksites.
  • Created and implemented quality assurance program covering worksites.
  • Streamlined strategy integration between 4 divisions for technology, purchasing, budget issues, and reduced duplicate efforts.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Recruited and hired individuals demonstrating passion, dedication, and added value to team.
  • Hired, coached, and mentored team of 50+ security representatives.
  • Trained over 25 employees on business principles, best practices, protocol, and system usage.
  • Represented integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
  • Allocated resources and managed labor to improve productivity metrics.
  • Provided leadership to 50+ employees through coaching, feedback, and performance management.
  • Directed all day-to-day operations of field operations to provide safe and enjoyable guest experience.
  • Formed and sustained strategic relationships with clients.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Conducted staff evaluations, determined promotions, and realignments or reductions in workforce.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Implemented effective customer service surveys to encourage feedback.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Devised and implemented strategies to promote organizational growth, penetrate new markets, and improve standards and initiatives.
  • Managed scheduling for 25+ employees to optimize productivity.
  • Recruited, identified, and developed security professionals and implemented training and development programs to successfully exceed retention targets.
  • Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
  • Generated daily operational reports for corrective action or continuous improvement.
  • Engaged professionally with Site Supervisors and customers to build rapport and nurture relationships.
  • Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Analyzed strategic, core, and support processes recommending improvements to streamline processes.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Generated reports detailing project information and predictions.
  • Capitalized on existing talent while facilitating recruitment and development of new talent.
  • Initiated on-time, under-budget project management to optimize performance.
  • Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.
  • Managed special projects through effective emergency resolution.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Met operational objectives by establishing qualified staff, promoting adherence to security regulations and providing outstanding customer service.
  • Reduced process lags by hiring top talent and managing staff to ensure optimal productivity.
Pricing Coordinator, 02/2010 - 06/2013
Lowe's Home Improvement City, STATE,
  • Worked closely with sales teams to assess profit margins and adjust items and categories.
  • Improved returns by implementing strategic promotions targeted to relevant customers and groups.
  • Executed updated marketing plans to increase branding exposure, customer traffic, and sales.
  • Worked with management and employees to coordinate marketing activities focused on successful promotion of sales flyers.
  • Executed optimal sales strategies to achieve commercial goals for all markets.
  • Led concept development and organized sales and operations resources.
  • Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion.
  • Generated new pricing across store to identify sales, discounts, and clearance.
  • Conducted planogram audits to ensure store requirement accuracy.
  • Conducted inventory cycle counts and audits to report to management.
  • Routed damaged products, write offs, and discontinued items to the appropriate areas and reported to management.
  • Customer service storewide.
Education and Training
Bachelor of Science: Criminal Justice, Expected in 05/2013
University of Phoenix - Savannah, GA,
  • Honor Roll 2010-2013
  • 3.9 GPA
  • Completed continuing education in CPR, Poison Control, First Aid.
  • Forklift License - 2015 to current - Certified, Shipping/Receiving/Logistics Supervisor - Lummus/Carter Control

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Shipping and Receiving/Logistics Supervisor
  • Field Operations Manager
  • Pricing Coordinator


  • Bachelor of Science

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