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shipping and receiving coordinator tooling technician resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Accomplished Warehouse Manager offering 10-year history of leadership, including monitoring and evaluating employee training and day-to-day performance with focus on safety, efficiency and company policy adherence. Expert in maintaining accurate records and inventory counts. Innovator in new processes, technology adoption and team training. Experienced shipping coordinator skilled in managing shipments for retail and manufacturing companies. Desire to take on new challenging role focused on planning efficient strategies and maintaining cost controls.

Skills
  • Packing and scanning
  • Shipping and receiving
  • Materials transportation
  • Safety and compliance
  • Warehouse Logistics
  • Distribution and warehousing
  • Staff Management
  • Loading and unloading
  • Order picking and processing
  • Staff supervision
  • Forklift Operations
  • Conflict resolution
  • Teambuilding
  • Flexible & Adaptable
  • Microsoft Office
  • Good telephone etiquette
  • Adaptability
Education
Temple City High School Temple City, CA Expected in ā€“ ā€“ High School Diploma : - GPA :
Fullerton College Fullerton, CA Expected in ā€“ ā€“ No Degree : Criminal Justice / Social Services - GPA :
Certifications
  • Certified Tooling Technician, Jergens - 2 years
Work History
Jergens Inc. - Shipping and Receiving Coordinator /Tooling Technician
City, STATE, 12/2018 - 02/2021
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of all shipments outgoing and incoming.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Coordinated and planned operation sequences based on blueprint and model schematics.
  • Polished and refined tool surfaces, both flat and contoured using abrasive stones, power grinders and emery cloths.
  • Adjusted and ground dies, tools and parts after production to assure quality control and usability.
  • Inspected items for safety and operability.
  • Requisitioned replacement tools, parts and equipment.
  • Calibrated Kaiser boring heads and end mill instruments.
Christian Brothers Mechanical - Service Coordinator /Project Estimator
City, STATE, 02/2015 - 12/2018
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered constant flow of customer calls with up to 1 calls in queue per minute.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Obtained quotes for project materials and communicated with suppliers to determine best pricing.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
Kyocera Mita America Inc. - Service Coordinator /Dispatcher Coordinator
City, STATE, 03/2010 - 02/2015
  • Managed caseload of up to 17 individuals and families.
  • Developed productive working relationships with numerous community resources, including churches, schools, government agencies and charitable organizations.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Answered constant flow of customer calls with up to 1 calls in queue per minute.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Entered customer interaction details in E-Auto to track requests, document problems and record solutions offered.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.

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Resume Overview

School Attended

  • Temple City High School
  • Fullerton College

Job Titles Held:

  • Shipping and Receiving Coordinator /Tooling Technician
  • Service Coordinator /Project Estimator
  • Service Coordinator /Dispatcher Coordinator

Degrees

  • High School Diploma
  • No Degree

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